Health Insurance

Human Resources

Updates from Blue Cross Blue Shield for COVID-19 found here
Blue Cross Blue Shield (BCBS) of Minnesota
Member Services: Call 866-873-5943 for main customer service center. Traveling overseas? Contact 1-800-810-BLUE for coverage assistance. 
Access tools and your personal account online:
Click here for a video on tools you can access through an online account: finding a doctor, reviewing benefits and coverage, requesting new ID cards, tracking claims, and accessing wellbeing resources. 
Lost your ID card? You may conveniently order online when logged into your account; click here for instructions. 
Access current Benefit Guide and Medical Plan Summaries on the Gustavus Internal Resources page. A link to the Legal and Privacy statement from Blue Cross Blue Shield, may be found here

Go online today to register for the dynamic Sharecare tool helping you to create a healthier lifestyle. Click here for more information on setting up your account. Wondering how to link your electronic fitness tracker to Sharecare? See instructions here. An additional helpful tool is the Step Conversion Chart.

Watch this quick video to learn about the Blue Cross of Minnesota online app and a step-by-step guide to using the Sharecare app. Learn how to enter in your fitness activity manually here

Wondering how to sign up for the Fitness Incentive Program? Click here

See the Sharecare Security and Privacy Language statements in the corresponding links. 

Doctor on Demand

Doctor on Demand is telemedicine available wherever you are and saves the hassle of a waiting room. Connect in minutes with board-certified doctors and therapists over live video.

Doctor on Demand will be available at no charge through June 14, 2020. 

BCBS Health and Wellbeing

Are you ready to take charge of your health? Blue Cross has tools that can help.


Omada, a free service offered by BCBS, surrounds you with the support and motivation you need to take control of your health. You’ll be paired with a highly trained and compassionate health coach to keep you on track—on your best days and your worst. Visit the Omada website to get started today. Click here for an introductory review of the Omada program; see page 6 of the presentation for a link to the website and password. 

Free Credit Monitoring and Identity Protection Services from BCBS

Blue Cross offers identity protection services free of charge to members and their covered dependents who are enrolled in a Blue Cross health plan. You may access this service when logged into the member portal and clicking the ID Protection link found under Tools. 

Quit Smoking or Tobacco with a BCBS Support Program
If you're a Blue Cross member, the quitting tobacco support program can help you take the first step to becoming tobacco-free. Here’s how to get started
Minnesota residents are also eligible to participate in the Quit Partner Program. Quit Partner is Minnesota’s free way to quit nicotine, including smoking, vaping and chewing. They support your quit with one-on-one coaching and other helpful tools.