Student Accounts

Students may grant their parents or other authorized user access to view the following MyGustavus options:

• Check grades 
• My Class schedule
• View Transcript 
• Financial Aid Award Letter
• My Documents (financial aid) 
• Student Account statement
• View 1098-T statement

Students are responsible for communicating login information and providing login and other assistance to their parents.

Students can also grant parents direct access on the Student Account Center via TouchNet to make payments and set up payment plans. See the Payment Methods section below.

How to grant access to an authorized user:

1. Go to gustavus.edu/touchnet
2. Log in with your Gustavus username and password
3. Click on “Authorized User” on the right-hand side of the screen
4. Click “Add Authorized User” and enter parent/guardian email address
5. Once added, the parent will get an email with a link and temporary password to log into the student’s account on TouchNet

By the published term due date, you must either:

1. Pay your account balance in full, or
2. Enroll in an approved monthly payment plan and remain current on all scheduled payments.

If you do not meet one of these requirements by the drop/add deadline, you will be administratively removed from your registered courses, on-campus housing, and meal plan for that semester. We strongly encourage you to consult with the Financial Aid Office regarding options to assist in paying any outstanding account balances.

This policy applies to all charges posted to the student account, including:

• Tuition
• Mandatory fees (e.g., technology fee, student activity fee)
• Course fees (e.g., lab fees, music lesson fees)
• On-campus housing charges
• Meal plan charges
• Health insurance (if enrolled in the College plan)
• Any other charges posted to the student account

You will receive email and portal notifications prior to and after each billing cycle. It is your responsibility to regularly monitor your Gustavus email account, Self Service Account, or Student Account Center for billing updates and deadlines.

Gustavus uses the Student Account Center via TouchNet for all electronic payments and payment plans. Payment plan descriptions can also be found there.

Student Access:

Log in at: Gustavus.edu/touchnet
(Use Gustavus username and password)

Students must grant access to authorized users. Once you have granted access, parents and authorized users log in at: Gustavus.edu/touchnetpayer

If you have pending financial aid, you are responsible for ensuring:

• All required documentation is submitted, and
• Aid is fully processed and ready for disbursement by the payment deadline.

Financial aid that is “in process” does not substitute for payment or enrollment in a payment plan. Failure to meet payment requirements will result in delayed, reduced, or adjusted financial aid disbursement in accordance with federal, state, and institutional regulations.

If you’re experiencing documented extenuating circumstances—including medical emergencies, administrative processing delays, or verified financial hardship—you must contact the Student Accounts Office prior to the drop/add deadline to request a review.

Requests must be resolved before administrative action occurs.

If you fail to pay in full or enroll in an approved payment plan by the drop/add deadline, the College will:

• Drop all registered courses
• Cancel housing assignments
• Remove access to meal plans
• Place a financial hold preventing registration, transcript release, and diploma release, as allowable
• Assess late payment fees according to the current fee schedule
• Pursue collection actions, including referral to collection agencies, reporting to credit bureaus, and litigation to recover unpaid balances, as permitted by law
• Update or terminate immigration records for F-1 or J-1 international students as required by federal regulations if enrollment is not maintained

These actions are taken to maintain financial and regulatory compliance.

If you fail to make the required payments on a payment plan by the listed due date, the College will place a registration hold on future terms until the payment plan is brought current.

Reinstatement after administrative removal will be considered once the outstanding balance is paid in full or an approved payment plan is in place. Reinstatement is not guaranteed and is subject to space availability and applicable fees. If you are removed from enrollment, contact the Student Accounts Office immediately.