If a phone is not working, the following procedure could be attempted (with the permission of the owner): Test a nearby phone. If it works, try it in place of the broken one. If neither phone works in the outlet, the problem is probably in the outlet or the phone line feeding it. In this case, notify the Telecommunications Department at extension x7025 or x6261 or e-mail Laura McCabe at email@example.com.
If the problem appears to be in the phone equipment, bring the complete phone set with cord to the Telecommunications Department for repair or replacement.
If the malfunction is due to abuse, the people responsible for that phone set will be charged for repairs at standard time and material costs. A complete replacement is $40.00.
If a phone is not working, notify the Telecommunications Department at extension x7025 or x6261 or e-mail Laura McCabe.
Beck Hall IP Phones: Warning! Do not plug IP phones into a regular phone jack. This results in severe damage to the IP phone. Call Laura McCabe, x6261 for further assistance if you are having difficulties with these phones.