Hard quota

A hard quota is 150% of your quota. For example, if you have a quota of 250 megabytes then your hard quota would be 375 megabytes.

What happens when I reach it?

At this point, there are several things that can happen.

  1. E-mail that you send will not be saved.
  2. You are no longer able to delete any e-mail.
  3. You are no longer able to move e-mail from any of your mailboxes to a different one except the trash.
  4. You will still receive e-mail in your Inbox.

How do I fix this?

You can call the Technology Helpline and speak with a consultant to help you delete messages and empty your trash until you are underneath your quota.

See also

Contact us

Please contact the Technology Helpline at 507-933-6111, or complete our contact form.