Interlibrary Loan (ILL)

Folke Bernadotte Memorial Library

Materials not available at Gustavus may be borrowed from other libraries. You can use the WMS Link Resolver or Find It! button from a library database or use the Request from another library link from Discovery (the catalog). The Library's YouTube channel includes a video tutorial to show you how this process works.

You can also create an ILL request from a blank form.

You'll be notified by email about the status of your request.

  • Articles are usually sent via a unique link and password; they can also be accessed through your Library Account under the Requests tab once you've logged in.
  • Books and other items can be picked up at the Information Desk.

All your ILL requests can be tracked by visiting the My Library Account link from the library homepage. Click on Requests to view your most current transactions.

For more information about ILLs, see the FAQ section below.

For help with any ILL related question, please contact the Interlibrary Loan department at 507.933.7564 or library-ill@gustavus.edu.


Frequently Asked Questions:

Our continued interlibrary loan privileges with other institutions depend on compliance with their lending policies and restrictions, careful handling and prompt return of their materials. Your cooperation is appreciated!


Who can use Interlibrary Loan?
All current Gustavus students, faculty and staff have Interlibrary Loan privileges. Courtesy card holders are encouraged to use the ILL service at their local public library.
Faculty, staff and student requests are treated equally.
An ILL loan is specific to the person who submitted the request and cannot be transferred between people. Only the requester can pick up and check out an ILL, receive notifications regarding the loan, and manage the loan online via My Account.
Note to faculty borrowers: ILLs should never be placed on reserves at Gustavus. Instead, contact Kate Sonsteby in Acquisitions to inquire about purchasing for our collection.

Are ILLs free?
Yes! The library absorbs the costs of ILL. If there are any questions about fees, we'll be in touch with you.

How long does it take?
The time varies depending on lots of factors, so plan ahead and allow as much time as possible. Currently, articles average about 24 hours, while books and other items average about 5 business days. Requests are always processed immediately, treated equally, and we use local libraries when possible. No need to worry if you're requesting from the library with the fastest response - we make that determination for you.

How will I know it's here?
We send you a notification, most likely an email, though you can opt in for text messages (SMS alerts). Articles are usually accessible by a unique link and password or through the Requests tab once you've logged in to your Library Account. Books and other items will wait for you in the library.

How long can I keep it?

All due dates are determined by the lending library regardless of patron status; it varies widely. In general, you can plan to keep ILLs for 2-3 weeks, often with the possibility of renewals (see the next question).


Can ILL materials be renewed?

Most can but the lending library makes that decision and determines the new due date. Please make your renewal requests close to the due date, but before your ILLs are overdue. You'll get a reminder notice with a convenient link to your account to help you renew, or review the Requests tab in your account anytime. If you miss the renewal window, contact us as soon as you can! We're happy to request an extension on your behalf.


I got my article and it's [missing pages] [hard to read] [a poor quality scan]. What do I do?
Contact us right away! We'll do our best to get it fixed as soon as possible.

I asked for a renewal but haven't received a response. Now what?
Keep the item until you know for sure. The new due date will appear next to the item under the Requests tab. Call 507.933.7564 or email if you are still unsure. If the renewal is denied, please return the item promptly. Overdue items can jeopardize our ILL privileges with other libraries.
Where do I return ILL materials?
Books and other items should be returned to the library via the book drop or the Information Desk.

I lost or damaged my interlibrary loan item. What do I owe?
First and foremost, don't hesitate to contact us if you lose or damage an item! We will work with you to resolve the situation. The charge for damaged or lost items varies by library and by item (though the average cost is about $110).

What if I lost the paperwork?
Simply give the ILL item to a staff member at the Information Desk in the library to be sure it gets returned correctly.

Materials not available through ILL
  • E-books - E-books cannot be requested via ILLE-book licensing restricts use to the owning institution's users only. However, we can obtain a chapter from an e-book as a copy.
  • Textbooks and other required readings - We do not recommend relying on ILL to fulfill your required reading list. Libraries that purchase textbooks want them available to local patrons. If they do lend, it's rarely long enough to cover an entire semester. We promise to honor the lender's due dates; ignoring overdue notices violates our sharing agreements and can jeopardize borrowing privileges not just for you, but for all of the Gustavus community.
  • Gustavus materials that are currently available
  • Some articles published very recently or online ahead of the print issue (example: "Epub ahead of print")
  • Genealogy materials
  • Large multi-volume works
  • Entire issues of magazines or journals
  • Items from Reference, Archives, or Special Collections
  • Rare books and original manuscripts
  • Very recently published items or items in constant demand

We are happy to search for dissertations and theses; however, they can be difficult items to obtain without fees or format limitations. Conference proceedings, presentations and abstracts also present challenges.

We are also happy to search for popular movies and books, but not all libraries are willing to lend an item that is in high demand. Another option for obtaining popular movies and books is the local public library.


Still have questions?
Call or email the ILL office (507.933.7564 or library-ill@gustavus.edu).