G.O.L.D. Course: Talk the Talk-Effective CommunicationOctober 8, 2010 at 2:30–3:30 p.m.

Every leader ought to know how to paraphrase, summarize, express feelings, disclose personal information, admit mistakes, respond non-defensively, ask for clarification, solicit different views, and manage presenting. This session will give you a brief overview and opportunity to begin finessing your skills. Taught by Kris Kracht