G.O.L.D. Course: Talk the Talk - Effective CommunicationMarch 23, 2012 at 3:30–4:30 p.m.

Silver Level

Every leader ought to know how to paraphrase, summarize, express feelings, disclose personal information, admit mistakes, respond non-defensively, ask for clarification, solicit different views, and manage presenting. This session will give you a brief overview and opportunity to begin finessing your skills.