Technology Resources

Academic and Business Continuity

Be Prepared

Maintaining activities and routines through disruption requires extensive planning, especially when these activities necessitate the adoption of new technologies. To aid you during this transition, we’ve pulled together the following tips:

  1. Set up a secondary device for DUO Two Factor authentication.
  2. Know where your data is stored.
  3. Copy any necessary work files to Google Drive or Microsoft’s OneDrive.
  4. Check your internet speed at home to ensure it is adequate for your needs.
  5. Receive your voicemails via email, or know how to check your voicemail from off campus.
  6. Update or prepare a department contact list.
  7. Bring your work laptop home and don’t forget your charging cable.
  8. Familiarize yourself with the technologies you will need to remain productive.
  9. Keep security at the forefront of your mind. Use Gustavus-owned equipment and be careful where sensitive documents are stored.

Keep Teaching

Your job just got a whole lot harder, but the technologies to continue teaching without face-to-face interaction are readily available. We'll provide you with the information to help you get started.

Microscope

Keep Working

Working from home may be necessary from time to time. When those situations do arise, we can provide you with the information, tools, and support you need to stay connected and productive.

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Keep Learning

Learning while using new technologies can be extra challenging. We've compiled some quick resources to help you navigate some of these tools, and stay on top of your coursework.

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FAQs

Toggle IconMinus Icon How do I get help from GTS remotely?
  • Live Chat:
  • Phone: 507-933-6111 leave voicemail if no answer
  • Email: helpline@gustavus.edu
  • Remote screen sharing: https://sos.gac.edu
Toggle IconPlus Icon How can I transition my lectures online?
If you want to hold a live lecture, we recommend Google Hangouts Meet. Google Hangouts Meet will also allow you to record your lectures for your students to watch on their own time. Other supported options include Narrated PowerPoint Presentations; Screencasts using Screencastify, Screencast-o-matic or Snagit; or Lecture Capture.
Toggle IconPlus Icon How do I assess my students remotely?
We suggest that you use Moodle Assignments, Moodle Quizzes, and Moodle Grades
Toggle IconPlus Icon What if I need to pay for a tool - who pays for this?
Any non-standard or unsupported software purchases would need to be covered by your department. Check with us to verify that this is the case.
Toggle IconPlus Icon Can I use my personal computer to do work remotely?
Yes, but sensitive files should never be placed on your personal devices. If this option is necessary, we strongly suggest that you use the Remote Access Server (via the web) or Remote Desktop. We prefer that you use your Gustavus-issued laptop for working from home, but if you only have a work desktop, contact us for options before using a personal machine.
Toggle IconPlus Icon Can I borrow Gustavus equipment from my on-campus workspace?
Yes, you may choose to borrow peripheral equiment from your on-campus workspace such as keyboards, mice, and monitors. Supervisor permission and completion of the Equipment Release Form should be completed prior to removing institution owned equipment. At this time, desktop work stations should not be brought home. They will not function as expected.
Toggle IconPlus Icon How do I manage the speed of my home wifi?
Ensure that backups and other bandwidth-intensive processes are not happening concurrently with your work. We also recommend that you perform an internet speed test prior to video chatting or screencasting.
Toggle IconPlus Icon What should I do if I use the Gustavus Home Directory for my files?
To make sure you can access all the files you need if you work remotely, we recommend that you copy the necessary files from your home directory to an online resource like Google Drive or OneDrive. The Employee Remote Desktop server and Virtual Lab can also give you access to needed files.

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