Lab Macintosh Machines and WordMarch 14, 2006All day

There is a problem with Microsoft Word on the Macintosh computers in the Olin lab, and perhaps other locations. If users log in as themselves, they are unable to open any pre-existing Word documents.

Work Around
Ask users to log in as Guest and use the User Switcher from the upper right hand menu. Then log in as themselves. Try this yourself in the lab - so you know how to help people with it.

We are aware of this problem, and working on a solution.