G.O.L.D. Course: Productive Frustration - Conflict ManagementMarch 18, 2011 at 2:30–3:30 p.m.

Productive Frustration"Conflict Management: How do you successfully manage conflict as a leader? Through this session, you will learn how to accept conflict as a natural and pervasive element of all relationships

and gain awareness of different forms of conflict. The instructor will help you gain insight into how you can more effectively manage conflict, both as a student and as a leader.