Student Employment

Student Employment Opportunities

• Security Assistant: Administrative/Academic
• Security Assistant: Dispatcher
• Security Assistant: Escort Provider

Security Assistant - Academic and Administrative Buildings

Reports To: Campus Safety Lead Officer, Mike English

Student Employee Hours:

Position Goals: To protect the people and property of the Gustavus Adolphus College Academic and Administrative buildings by constantly providing the most secure environment possible. To continually build an atmosphere where our facilities are a better place to pursue the goals and mission of an institution of higher education.

Responsibilities: Security Assistants are assigned to specific academic and administrative buildings to monitor activity in those facilities during designated hours. "Designated hours" shall be defined as those hours as recorded for the following specific locations.

Security Assistants will be assigned a regular shift number (1 through 7) or be placed on a standby call-in status. The regular shifts need to be filled before we build a standby call-in list. You can plan to be scheduled to work one six-hour shift a week and one weekend a month with 2 shifts totaling 10 hours. Security Assistants may be removed from scheduled shifts to a call-in status for failing to perform their duties properly; however, the shifts they may call in to take will be limited to weekends.

Security Assistants are expected to arrive at their designated assigned work stations on time. They shall remain AWAKE and ALERT at all times. Each Security Assistant is responsible for his or her tour of duty and may only secure a substitute from the Campus Safety Department's approved list of Security Assistants. While each Security Assistant is responsible to arrange for their own substitutes (either for part of a shift or a full shift), under no circumstances is a substitute to be obtained without the originally assigned Security Assistant alerting their Supervisors through e-mail. Academic/ Administrative Security Assistants are expected to maintain their primary location in these facilities in each lounge/central area assigned.

You are to monitor pedestrian movement within that facility and you are to conduct physical inspections of each hallway and classroom on each floor of your building at the rate of a minimum of once each hour. You are allowed to read, study, or use a laptop while performing your duties; however, headsets are not permitted. The main purpose of your presence in the academic building is to be an extension of the campus security team. You are not required or asked to take any hands-on activity: however, you are the eyes, ears, and nose of the team and need to be perceptive of "what's happening" in the buildings. When you are absent from your lobby area location, you are to phone Campus Safety stating your name, destination, and estimated time of return enabling the on-duty Campus Safety personnel to know your general location and activity.

Identification badges will be given to all AAA Security students. Having a highly visible security team is a major deterrent to crime and other problems. Students are required to wear this identification while working an assigned shift or he/she will be asked to leave the post. If a student losses the identification piece they may be required to pay replacement costs.

All "out of place" or suspicious activity for your location must be reported, by phone, immediately to the Department of Campus Safety (x8888). Be prepared to advise the Campus Safety personnel of the "Who", "What", "When", "Where", and "Why" details of your incident.

Contact Mike English, Sergeant, for more information.

Ph. (507) 933-8985, voicemail (507) 933-5330 x8985.

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Telecommunicator/Dispatcher

Reports To: Campus Safety Department Personnel

Goals: The Telecommunicator (dispatcher) will serve as a communication link between individuals requesting assistance or information and the Campus Safety Department or other campus services.

Responsibilities: The Telecommunicator is a senior level Student Auxiliary Services position supporting the services of Campus Safety to the campus community.

The Telecommunicator shall answer calls made to the Campus Safety Department and provide assistance and support. The Telecommunicator shall independently, or with the assistance of others, determine appropriate action to assist the caller (i.e. dispatching an Officer to assist, contacting another College department or off- campus agency for support, answering questions with appropriate and informative responses).

Telecommunicators learn and communicate knowledge of the rules and regulations of Gustavus, keep abreast of current events on campus and in the community, and provide relevant information to callers.

Telecommunicators maintain constant radio contact with department Officers and office staff. They dispatch Officers to calls for service and emergency assistance. Telecommunicators are responsible to:

• Record/log all calls made to Campus Safety, including time and origin of the call, identity of caller, details of communication or need, and disposition of the incident or assistance
• Maintain records of on-duty Academic-Administrative Assistants and Escort Providers.
• Maintain an appropriate office environment for receiving any walk-in concerns or need for assistance and may be required to operate computers, a fax machine and other standard office equipment.
• Review (nightly) department voice-mail lines regarding scheduling changes that may need to be made for students assigned to specific residence halls or academic facilities.
• Will assist with issuing parking permits.

Telecommunicators must possess the ability to remain calm and provide empathy in varying situations, possess strong interpersonal and communication skills, and deal with all situations in a professional manner. Because of job-related responsibilities, Telecommunicators are required to maintain the highest level of confidentiality. Telecommunicators must be neat in appearance and properly dressed for an office environment.

Contact Mike English, Sergeant, for more information.

Ph. (507) 933-8985, voicemail (507) 933-5330 x8985.

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Escort Provider

Reports To: Campus Safety Department Personnel

Position Goals: The Escort Provider will provide a safe walking, or driving escort to students, staff, faculty, or visitors upon request.

Responsibilities:

• Escort Providers must possess a valid drivers license.
• Escort Providers will abide by all motor vehicle laws set forth by the state and the College.
• Escort Providers will maintain a daily log including pick-up location, time, drop-off location, and time.
• Escort Providers will be asked to perform other duties within the Campus Safety Department when escort requests are low.
• Escort Providers must be neat in appearance and properly dressed for work conditions.

Contact Mike English, Sergeant, for more information.

Ph. (507) 933-8985, voicemail (507) 933-5330 x8985.

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