Folke Bernadotte Memorial Library

Annual Report


introduction / year in review / collections / staff / services, technology, facilities /  assessment / looking ahead

appendix a: selected staff activities / appendix b: statistical summary

None of the library staff will forget gathering on the first floor of the library to share a watershed moment of tragedy: watching the Trade Towers fall, the Pentagon on fire, and the crash of a hijacked jet in Pennsylvania. The long-range impact of the 9/11 attack and its aftermath on the economy, on civil liberties, and on our culture remains to be seen, but among those issues affecting libraries are new legal threats to patron privacy and the free flow of information as well as hard economic times for publishing and higher education. Librarians, among most other professionals, found themselves questioning their purposes in the face of the crisis.


However, in the months that followed, those involved in the world of ideas found some validation for their work. As an example, though adult trade book sales have been falling drastically for the past two years, plummeting alarmingly in the weeks after 9/11, sales at university presses actually rose. It turns out the books they’ve been publishing all along were full of information not published elsewhere that the public suddenly needed to know. Scholars questioning the ultimate value of their work in the days after the tragedy may find at least a partial answer in this endorsement of the academy’s work. Similarly, libraries with well-rounded collections representing a variety of viewpoints are obviously a necessary social and cultural institution. If anything, the urgency of finding answers after a crisis of this sort is a library’s raison d’être.


The Year in Review

The summer of 2001 saw our second IMLS-funded faculty workshop on embedding research skills into the curriculum. Seventeen faculty participated and throughout the year we have seen the positive impact this project has had on our instructional program.


In the fall, in response to concerns that we are not serving our science departments adequately, we had an external review of our science collections. Charles Priore, Science Librarian at St. Olaf and Carleton colleges spent time with librarians, faculty, and students and reported his findings. We will continue to work on implementing his suggestions in the coming year, but one of the immediate decisions we made was that the library would agree to pay for all faculty copyright fees for interlibrary loan requests beyond fair use. Obviously, we will be watching this new cost to see how it may affect our budget, but at an undergraduate institution that values student/faculty research we need to provide whatever support we can to faculty who find our collections by necessity quite limited. One other innovation this year that has been quite successful was that electronic delivery of interlibrary loan articles straight to the desktop became a reality. Though the traditional means of delivery—on paper—remains an option, this new service speeds up interlibrary loan requests even more than the introduction of Ariel digital document delivery introduced two years ago and may be of particular interest to faculty and students working off campus.


The Royal Affair was held once again by the Gustavus Library Associates to raise funding for the library. Though the mood of the nation was hardly festive, our stellar friends group once again proved that the library is important to many people and tirelessly worked to hold a successful fund-raising event—truly heroic under the circumstances.


In the spring, librarians worked on weeding a section of the book collection and started the process of developing a baseline assessment of our collections by department. Our Patti Lindell project focused on the events of 9/11 and will provide the basis of a display in September. A workshop was held with PALS consultants to discuss preparation for the migration to a new catalog and plans were laid for an external review to be held in fall 2002. In May, assessment and All-Staff retreats were held to see where we’ve been and where we’re headed.


For the months of April and May, as the post-tornado temporary quarters of the St. Peter Public Library closed for the move into a new building, we offered our library and its services to the community and encouraged use through fliers and announcements. Though we can’t measure precisely how many community members took us up on our offer, we did see a general rise by the community in use of the collection and interlibrary loan.


Finally, we had a luncheon event at the end of the year to celebrate Howard Cohrt’s decades of service to the college. Tributes were delivered bilingually—in English and in Latin (some of it in the porcine dialect).


Progress Report



This year, in addition to adding over ten thousand books and many materials in other formats, we made progress in weeding the collection and in assessing our collections by department. We also have made the Government Documents collection more accessible by entering them into our catalog—a significant step forward. This has been an enormous effort, knitting together staff in the government documents and cataloging departments in a joint effort, but we anticipate the hard work will pay off as more of these hidden treasures receive use. It will also contribute, as it should, to our community role in providing access to federal information to the surrounding community.


We strengthened liaison relationships with the science departments in particular and hope to do more next year as part of our external review. Librarians have begun analyzing the collections of those departments with which they liaise to have baseline data for future reviews.


Among significant reference works added this year are a new editions of the McGraw-Hill Encyclopedia of Science and Technology and the Encyclopedia of Sociology, the Encyclopedia of the Ancient World, the Encyclopedia of Global Change, and the Encyclopedia of Crime and Punishment. Electronic resources added include SciFinder Scholar, a versatile and powerful new search interface for Chemical Abstracts, a database of images from art galleries worldwide called AMICO, and E*Subscribe, an online version of ERIC documents.


Several notable gifts have been added. The addition of the large Holmer collection was completed and the extraordinary Rezmerski collection of Science Fiction materials was received; this collection will be cataloged and added to the shelves in the next two years. The Jan Bender collection of music materials was placed in the music library.



There were many staff changes this year. Don Zhou left for another position in September; we were fortunate that Edi Thorstensson was willing to step in as a visiting academic librarian, bringing considerable cataloging and technical services skills to our staff. Howard Cohrt retired at the end of the year and a tenure-track hire was made, with Michelle Twait as the successful candidate. The last days of the year were occupied trying to identify a candidate to step into her vacated position.


Two staff positions were reviewed for reclassification. One—the AV/Government Documents position—was reclassified as a Grade Six position; the Business Manager position is the only library staff position that has not received any change in grade or salary to recognize the significant increase in responsibility involved, something that has been a disappointment to us.


Staff members continued to be active in local, regional, and national library affairs. The staff development funding provided within the library’s budget for staff activities has helped provide opportunities for continuing education and growth, a necessity in these fast-changing times. Staff professional development activities are summarized in Appendix A.


Services, Technology, Facilities

There is little doubt that the federal grant from the IMLS has made a difference in our instruction program—and across campus. For the second year in a row we have seen a significant increase in the amount of collaboration between librarians and faculty in the disciplines and in the numbers of students receiving hands-on research instruction in the library. Some faculty involved in the program designed new ways to integrate individualized use of the reference desk to extend our instruction. We will be promoting the methods they developed with faculty in the FTS workshop this summer and hope to keep up the momentum through a department grant made possible through the Bush Foundation.


Web page improvements were once again made, with particular focus on the Resources by Subject area, the New Books pages, a new Government Documents page, and a large increase in the number of course-specific web pages—more than double the number added last year for instruction sessions. A usability study of our Web page was conducted and further changes are under discussion. Another technology advance—interlibrary loan requests for books can be easily made through MnLink as well as WebPals catalogs and articles now can be retrieved by library users to their desktop using Minnesota Electronic Document Delivery.


Wireless access to the Internet became available in the library this year. That, and plug-in Ethernet access, are receiving more use from students and faculty. The replacement cycle for computers in staff and public areas has continued. Though a student market research survey recommended that the library should have more computers, clearly those we have are in high demand, are kept up to speed, and are being well used.



This year, three measures spelled out in our Departmental Assessment Plan were applied.


We continued to survey students and faculty involved in our instruction program, learning from these that overall students and faculty are satisfied with their usefulness and the effectiveness of our instruction. At the end of the year, however, we found ourselves not totally satisfied with the instrument so have redesigned it to focus more on student learning and less on librarians’ teaching skills.


We conducted focus group discussions with the cohort of students we’ve met with since they were first year students, now juniors. Among the findings from our focus group students, we learned that they are universally cautious about the validity of information found on the Web, most were familiar with and felt comfortable with major databases in their field of study though they tended not to use a wide variety of databases, and when asked to describe their usual use of resources as a pie chart, most used a balanced mix of articles and books, reporting in most cases a relatively low use of Web sites as source—though several liked it as a place to start getting ideas. The one exception was a computer science major who, not surprisingly, found the majority of his sources on the Web. Starting with the catalog and then locating books by browsing is a common strategy in using the book collection, reiterating the importance of having a local and accessible print collection. Most of the students reported having been taught how to evaluate Web sites and were fairly sophisticated in the methods they use to determine validity of sources. They are, however, leery of unfamiliar resources—“Microfiche scares me,” one student said, and another reported not using the periodicals collection because he’d never been taught how to use it—so he uses only articles he can find in full text online. These comments show a growing confidence in research methods among these students, a healthy skepticism of the Web as a research tool, and suggests we still need to make an effort to offer formal and informal points of entry into those information formats that are less familiar and, therefore, more intimidating to students.


We continued to add material to the database of student research activities. Material gathered will be added to the database this summer and the file will then be turned over to the Director of Institutional Research for future maintenance. We will continue to review the data annually to get a snapshot of student research activities and will display student abstracts in the library.


In addition to these measures, we worked with two teams of students from Bruce Johnson’s Market Research course to design, distribute, and analyze student surveys that reached a large sample of students, yielding very interesting results.  Among them are these:



The most common answers to the open-ended question “what do you like about the library” were:


The most common answers to “what do you dislike about the library” were:


When asked “what improvements would like to see made?” most common responses were:


The research teams recommended we extend evening and Sunday morning hours, have more computers available, have more areas for group study, and improve the lighting. In discussions with the teams, we learned that they feel the library as a place is extremely important to students. Though other group study areas and computer labs are available, most students prefer to be in the library over other campus buildings. Though students in the survey showed a high awareness that library resources could be accessed from outside the library, they emphasized the library is where they prefer to work. This is a cheering counter to the Chronicle of Higher Education story published in December 2001 that suggested academic libraries are not getting as much use as in the past.


Other assessment activities included a Web usability study, observation of use patterns in  the library by students conducted by student employee Jason Flohrs, and a study of student research processes, replicating a study done over ten years ago to see how electronic resources have affected student behaviors. We will be analyzing the results of these projects in the coming year.


The librarians held a retreat at the end of the year to discuss assessment results. Of our four stated learning outcomes, the first three are apparently being met with some degree of success. Students are somewhat aware of the processes by which knowledge is produced and have some facility pursuing information. Students to a large extent appear to be comfortable with the tools of their discipline at least by the junior year and feel confident they can conduct independent research in the future. They have a fairly sophisticated grasp of how to assess information sources for validity, though they are more skeptical of Web than print resources and know more strategies  for evaluating them than print resources. We aren’t certain to what extent they have met our fourth goal, to “develop a sensitivity to and an appreciation of the diversity and wealth of knowledge created by different communities throughout time”—but at least the centrality of the library to their life on this campus indicates they find libraries congenial, familiar, and necessary places.


The assessment retreat ended with a focus on the FTS experience. We agreed on elements for a new Web page template for FTS class sessions and developed several options for faculty to introduce students to the library early in the semester, with formal hands-on instruction later. In response to survey results we will also consider ways to assess space use and will seek ways to make our magazine and fiction collections more visible. We also agreed to make a Web page of documentation models more easily accessible for end-of-year papers—a resource developed in response to last year’s assessment activities. And finally we redesigned our course survey instrument and methods of distribution for the coming year.


Looking Ahead

At the end of May we held an all-staff retreat to review the year, look forward, and discuss what we hope to get out of our external review next fall. Among the major issues facing the library is the migration to a new system and the need for a tenure-track systems librarian to provide support for that process.


We also want to build on the momentum of the IMLS project to continue working with faculty on embedding research skills into their programs. Toward this end Michelle Twait was admitted into the Immersion program of the Institute of Information Literacy, which she will attend this summer. She and Barbara Fister also wrote a successful Bush Department Grant proposal which will enable us to select and work with faculty on a smaller scale next year. Michelle will be presenting a session for the FTS workshop in June.


We will be following up on recommendations made by our external review of the science collections and continue the weeding and collection assessment activities begun this spring. We will continue to work on the special collections.


We’ve learned—through national crisis and through local conversations—that libraries, and this library in particular, have a vital social and cultural role. We are looking forward to a fresh look at our library from the external review next year and to articulating the library’s contribution to student learning in the accreditation team’s visit next March. The results of the student marketing survey and other assessment activities this year will provide rich ground for examining our resources and services in the coming year.

Appendix A: Selected Staff Activities


Ginny Bakke attended the Government Documents Information Forum for Minnesota and South Dakota in May, 2002. She also served on the board of the Gustavus Library Associates, serving on the author committee, co-chairing the membership committee and the Lucia event, and was an ACES Mentor.


Lynn Burg attended several workshops including Networking About Networking and  CORC for Catalogers. She also attended the Enhancing Quality Staff conference at the University of Minnesota and “Generation Y Comes to the Library... or Not” at Minnesota State University, Mankato.


Diane Christensen attended the Branch Out conference at St. Thomas as well as the Enhancing Quality Staff conference at the University of Minnesota.


Howard Cohrt finished his long tenure as the secretary of the Phi Beta Kappa chapter and worked with members to preserve its records in preparation for the twentieth anniversary.


Barbara Fister published an article, "Trade Publishing: A Report from the Front” in portal: Libraries and the Academy and an essay, “Fear of Reference” published in The Chronicle Review. Another essay, “Place and Space: Libraries and the Cartography of Knowledge” is forthcoming in a collection on academic librarianship to be published in the fall. She presented a talk for faculty at Lake Forest College on information literacy, gave the keynote address at the Association of Lutheran College Faculties at Gustavus, and was a panelist at a conference at Minnesota State University, Mankato.


Kelly Francek attended PALS user group meetings.


Sandee Georgacarakos completed coursework toward a degree in library and information science.


Mike Haeuser published a book, With Grace, Elegance, and Flair: The First 25 Years of the Gustavus Library Associates. He also served on the Academic Library Advisory Committee of the Council on Library and Information Resources and participated in the Bush Active Learning Workshop.


Jan Jensen attended a Soaring to Excellence conference in Mankato and the Enhancing Quality Staff conference at the University of Minnesota.


Kathie Martin was one of the organizers of the Branch Out conference held at the University of St. Thomas, where she also chaired a roundtable discussion. She was an invited speaker at the South Dakota Library Association Annual Conference, presenting a paper on “The Evolving Paraprofessional.” She attended a number of conferences, including the Minnesota Library Association Annual Conference, the MINITEX Interlibrary Loan conference, and “Generation Y Comes to the Library... or Not” at Minnesota State University, Mankato.


Dan Mollner was invited to make a presentation on “Evaluation of Instruction and Reference” to the library faculty at Minnesota State University, Mankato, attended a Mellon grant-funded JSTOR conference in Plymouth Minnesota, and worked on a joint Senate/Personnel Committee Taskforce on Faculty Appeals.


Jay Nordstrom attended “Generation Y Comes to the Library... or Not” at Minnesota State University, Mankato, the MINITEX Serials conference, served as the Serials User Council Representative to PALS. She also was an ACES mentor.


Sylvia Straub attended the 2002 Conference for Women and the Enhancing Quality Staff conference held at the University of Minnesota. She also organized two staff tours of the new Minnesota Library Access Center at the University of Minnesota. She also continued to serve as co-coordinator of the Campus Cancer Support Group.


Edi Thorstensson attended the workshop, CORC for Catalogers, the “Generation Y Comes to the Library... or Not” conference at Minnesota State University, Mankato, and the Midwest Archives Conference.


Michelle Anderson Twait attended the “Generation Y Comes to the Library... or Not” conference at Minnesota State University, Mankato and was accepted into the competitive Immersion ’02 course to be held in July. She also was the primary author of a successful Bush departmental grant for the library.


Appendix B: Statistical Summary





Collection Statistics



books, scores, cd-roms, continuations



volumes added



volumes withdrawn









microfilm added



microfilm total



microfiche added



microfiche total






audio-visual added



audio-visual withdrawn



audio-visual total



video and DVD purchased



government documents



paper added



maps added



microfiche added



electronic added



paper withdrawn



microfiche withdrawn



electronic withdrawn



paper total



microfiche total



electronic total






current subscriptions



periodicals-total titles



periodicals-electronic titles






Service Statistics



library instruction



course-related sessions-students attending



course-related sessions-number of sessions



other tours and workshops-people attending



course guides mounted on the Web



reference questions answered in typical week



circulation services



circulation-general collection



circulation-browsing collection






circulation-gov. docs



circulation-AV materials



circulation-GAC circulation



circulation-external circulation












interlibrary loan



from Minitex and PALS-books



from Minitex and PALS-articles



from TdS and out of state-books and articles



total requests made by GAC



from GAC to Minitex and PALS-books



from GAC to Minitex and PALS-articles



from GAC to TdS and out of state-books



from GAC to TdS and out of state-articles



total requests filled by GAC



total interlibrary loan activity





 budget 2000/2001

 budget 2001/2002

 actual spent


Budget Statistics





Salaries, Wages, Benefits





faculty salaries

 $            340,492.00

 $       324,146.50


 $                      -  

support staff wages

 $            233,121.60

 $       244,900.84

 $       257,391.15

 $          (12,490.31)

student assistant wages

 $            136,885.27

 $       138,721.51

 $       138,721.51

 $                      -  

student assistants summer/holiday

 $              35,235.00

 $         26,000.00

 $         31,179.38

 $            (5,179.38)

academic assistant stipends

 $                   550.00

 $             550.00

 $             550.00

 $                      -  

allocated benefits

 $            186,130.61

 $       207,093.18

 $       207,093.18

 $                      -  

total salaries, wages and benefits

 $            932,414.48

 $       941,412.03

 $       959,081.72

 $          (17,669.69)






Unrestricted  budget







 $                    -  

 $             167.50

 $              (167.50)



 $                    -  

 $                    -  

 $                      -  

acquisitions--government docs


 $                    -  

 $                    -  

 $                      -  


 $              13,940.00

 $         13,940.00

 $         18,718.24

 $            (4,778.24)


 $                3,500.00

 $           3,500.00

 $           3,501.68

 $                  (1.68)


 $            172,475.00

 $       130,000.00

 $       170,186.62

 $          (40,186.62)

acquisitions--standing orders

 $              25,658.00

 $         27,000.00

 $         45,297.08

 $          (18,297.08)


 $              55,600.00

 $         59,160.00

 $         76,701.16

 $          (17,541.16)

unres. acq. subtotal

 $            271,173.00

 $       233,600.00

 $       314,572.28

 $          (80,872.28)






archives office supplies

 $                1,400.00

 $           1,400.00

 $             226.79

 $             1,173.21

archives meetings and wks.

 $                   500.00

 $             500.00

 $             500.00

 $                      -  

audio visual services

 $                   250.00

 $                    -  

 $                    -  

 $               250.00

av film rental

 $                   150.00

 $             200.00

 $              (15.60)

 $               215.60

bibliographic services

 $              20,000.00

 $         22,100.00

 $         15,188.60

 $             6,911.40

book and periodical binding

 $                9,500.00

 $           9,500.00

 $           7,621.69

 $             1,878.31

computer equipment

 $              34,000.00

 $         31,805.00

 $         29,557.52

 $             2,247.48

computer supplies

 $                1,000.00

 $           1,000.00

 $           1,682.89

 $              (682.89)

computer software

 $                   500.00

 $           1,000.00

 $           2,910.95

 $            (1,910.95)

consultants and honoraria

 $                   250.00

 $             250.00

 $             184.50

 $                 65.50

copying equipment

 $              12,500.00

 $         12,500.00

 $           8,800.67

 $             3,699.33

dept. chair fund

 $                2,600.00

 $           2,600.00

 $           2,600.00

 $                      -  

dues and memberships

 $                   850.00

 $             850.00

 $             825.00

 $                 25.00


 $                   500.00

 $             500.00

 $            (218.90)

 $               718.90

equipment repair

 $                1,500.00

 $           1,500.00

 $           1,088.65

 $               411.35

library equipment

 $                5,000.00

 $           9,500.00

 $           1,089.50

 $             8,410.50

library supplies

 $                6,200.00

 $           6,200.00

 $           5,497.92

 $               702.08

Lutheran church college su.

 $                   500.00

 $             500.00

 $               21.63

 $               478.37

meetings and workshops

 $                2,700.00

 $           2,700.00

 $           1,385.15

 $             1,314.85

office supplies

 $                2,000.00

 $           2,200.00

 $           3,205.14

 $            (1,005.14)


 $              45,000.00

 $         44,000.00

 $         41,679.00

 $             2,321.00


 $                   900.00

 $             930.00

 $             849.63

 $                 80.37

printing and reproduction

 $                4,000.00

 $           4,000.00

 $           5,445.94

 $            (1,445.94)


 $                   750.00

 $             750.00

 $             738.28

 $                 11.72


 $                3,000.00

 $           3,000.00

 $           1,228.11

 $             1,771.89

subtotal op.budget

 $            155,550.00

 $       159,735.00

 $       132,093.06

 $           27,641.94

total unres.budget

 $            426,723.00

 $       393,335.00

 $       446,665.34

 $          (53,330.34)






restricted budget





C&M Johnson Heritage

 $                2,661.07

 $           3,136.07

 $           3,000.00

 $               136.07

Emeroy Johnson Fund

 $                6,403.20

 $           7,678.20

 $                    -  

 $             7,678.20

Adolphson, George

 $                2,885.00

 $           3,787.52

 $           3,438.11

 $               349.41

Alexis Library Fund

 $                1,049.87

 $           1,127.39

 $           1,176.07

 $                (48.68)

Almen Vickner Fund

 $              12,260.29

 $         12,554.41

 $           9,229.16

 $             3,325.25

Bush Library Endowment

 $              29,452.93

 $         32,581.17

 $         29,519.35

 $             3,061.82

Carleson, E.M.

 $                2,672.15

 $           3,646.65

 $             189.21

 $             3,457.44

Ebba Carlson Biology Fund

 $                2,896.68

 $           1,687.64

 $           2,293.67

 $              (606.03)

Florence Frederickson Fund

 $                2,323.85

 $           2,613.61

 $           2,055.00

 $               558.61

Gustavus Library Assoc.

 $              97,773.96

 $       126,377.45

 $         77,733.30

 $           48,644.15

GLA Diversity

 $                4,000.00

 $           4,465.47

 $           3,174.93

 $             1,290.54

General Edowment

 $                   729.92

 $             917.73

 $               86.84

 $               830.89


 $              48,434.79

 $         36,283.77

 $         10,702.61

 $           25,581.16

Maria Sigurdson Fund

 $                   615.00

 $             926.22

 $             778.38

 $               147.84

Misfeldt Library Fund

 $                   128.58

 $             189.80

 $               26.96

 $               162.84

Moe Edowment for MN Stat.

 $                3,848.54

 $           5,256.40

 $           3,179.66

 $             2,076.74

NEH Challenge-Curriculum

 $              64,450.97

 $         72,720.84

 $         61,825.79

 $           10,895.05

Surdna/Women's Studies

 $                6,871.47

 $           6,464.19

 $           5,361.27

 $             1,102.92

Lolita Paulson Fund

 $              25,212.93

 $         33,336.91

 $         21,150.42

 $           12,186.49

Scandinavian Studies

 $              19,904.33

 $         22,442.40

 $           9,220.53

 $           13,221.87

Beilgard Int'l Business

 $                   898.56

 $             641.08

 $             563.91

 $                 77.17

Johnson acquisition

 $                   200.00

 $             200.00

 $                    -  

 $               200.00

Lutheran Heritage Room

 $                   865.82

 $             865.82

 $                    -  

 $               865.82

Special Library Acquisitions

 $                4,395.43

 $           3,260.34

 $             699.22

 $             2,561.12

subtotal restricted

 $            340,935.34

 $       383,161.08

 $       245,404.39

 $         137,756.69

total acquisitions

 $            601,978.25

 $       604,880.99

 $       556,976.67

 $           47,904.32

total acquisitions and operations

 $            767,658.34

 $       776,496.08

 $       692,069.73

 $           84,426.35

total with salaries and benefits

 $          1,700,072.82

 $    1,717,908.11

 $    1651,151.45

 $           66,756.66


9/2002 bf