Workstation - Mac

Existing Workstation Cascade

Imaging and/or Cascading Quick Links

Cascade Checklist

Checklist created to help with the cascade process.

Step One: Backup Users Data

  1. Label machine with blue label.
  2. Plug the user's old computer into the network (magic port).
  3. Boot the computer while holding the N Key. This will boot the computer off the network If using the N does not work use keys Option + N.
  4. The DeployStudio screen will load.
  5. Enter your Gustavus username and password and click login.
  6. Select the Create Backup option from the menu.
  7. Press the play button.
  8. Select the drive to be backed up in the upper left corner (i.e. Macintosh HD).
  9. Give the backup image a name as follows username_MMDDYY. The backup will appear in ispace.gac.edu the following day after you start the backup. Since this is a workstation, you can substitute the computer name for the username.
  10. Click the play button again to start the process. This can take a substantial amount of time depending on the amount of data.
  11. Machine will reboot when finished.

Step Two: Verify DeployStudio Backup

  1. Backups will not show up in Apple_Backups until the day after the backup was started.
  2. From another Mac connect to ispace to verify the backup.
    1. From the Finder Go Menu, Select Connect to Server, Connect to afp://ispace.gac.edu with your Gustavus username and password.
    2. Open Apple_Backups and locate your newly created disk image and double click it to mount it on the desktop. If the image mounts, open the backup to verify that your data is there. If you can see data inside of it, the backup has completed successfully. Unmount your backup by clicking the eject icon.

Step Three: Image New Mac

  1. Plug the computer into the Network.
  2. Make sure there are no old registrations in gReg.
  3. Make sure your machine is in gReg and named properly.
  4. Email the serial number and hostname of Mac to Dan Z. so the Mac can be added to the Workstation group.
  5. Boot the computer while holding the N key. This will boot the computer off the network If using the N key does not work use keys Option + N.
  6. The DeployStudio screen will load.
  7. Enter your Gustavus username and password and click login.
  8. Select the desired computer image from the list of images (i.e. ElCapitanMunki2_Emp).
  9. Press the play button.
  10. On the right hand side, in the drop down menu choose Macintosh HD
  11. Press the play button.
  12. Machine will reboot when finished.

Step Four: Setup User Account

  1. Login with the username: admin and the 2016-2017 image password.
  2. Run Managed Software Center and apply all updates. Keep running until no additional updates show.
  3. Reboot.
  4. Login with the username: admin and the 2016-2017 image password.
  5. Use the Users & Groups System Preference pane to create local users.
  6. Create a temporary password and inform the supervisor of the password so that they can change it.

Step Five: Transfer Data

  1. Data transfer is not always necessary on a student workstation.
  2. Ask supervisor of student workstation if data needs to be moved.
  3. Manually transfer data from the old users home folders. Typical data to transfer includes desktop, documents, downloads, pictures, videos, music, and browser profiles/bookmarks.

Step Six: Check User Account

  1. Login using the users username and the temporary password.
  2. Open Managed Software Center.
  3. Install any printers the user may need.
  4. Check for any additional updates and install them using Managed Software Center.

Step Seven: Universal Cascade Letter

Customize (replace the items in bold italic that are placeholders) and print a Universal Cascade Letter for each user user.

Troubleshooting

Q: The Mac is stuck on the Gustavus background and I can't move the mouse - what should I do?

A: Sometimes the Macs get stuck on the DeployStudio image screen. Power off the Mac by pressing and holding the power button and then turn it back on. The image process should resume.

Q: The Mac is asking me to choose my language and create a user - what should I do?

A: The Mac didn't image properly. Re-image this machine.

Q: GACAssistant3 says this Mac's gReg name is hpotter/0m/nothing - what should I do?

A: Double check the registration in gReg for this machine. Delete any registrations that have invalid names and re-image this Mac.

Q: I get an error when I try to create an user account - what should I do?

A: Double check that you are entering the correct Gustavus username. An invalid username will not work.

Q: The printer I want to install isn't listed in Managed Software Center - what should I do?

A: Managed Software Center only has printers that are on the "new" printing system. You may need to refer to the printer fleet list and install it using its hostname or IP address.

Q: After syncing the users password the user still cannot login with their Gustavus username and password. The temporary domain password still works. What should I do?

A: This Mac isn't bound to Active Directory, the software that lets users log in with their Gustavus account. Connect to Macsoft, open the Tools folder, and run the ADFix.app tool. Reboot the Mac and try logging in again.

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