Who is GReg and why do I need to know him?

Contents

Who is GReg?

Meet Greg:

Greg2.jpg

Just kidding, GReg is short for Gustavus Registration. For network security reasons, we require each computer to register before gaining access to our network. The registration process is simple and web-based. After completing registration and rebooting the computer, a machine will have full access to the campus network and the Internet.

When an unknown machine plugs into the residential or the wireless network they will have very limited network access. Attempts to load web pages will direct them to the registration process. After they have completed registration they will be given full network access.

Macintosh and Linux Internet Connection/Registration

The registration process for Macintosh and Linux is much faster - as no scanning for updates or virus protection is done. However, it is recommended that Macintosh and Linux users always run their respective software updates. Macintosh and Linux machines will be automatically passed to the registration pages.

Windows Internet Connection/Registration

The registration process for windows machines automatically scans machines and verifies that:

  1. All Critical Updates are applied (visit Microsoft Windows Updates and apply all critical updates.
  2. Symantec Endpoint Protection (version 11.0) is installed. (Machines that have Windows 8 installed will be automatically passed through - they do not need to install Symantec)

Please note: Beginning in the 2014-2015 academic year, Gustavus Technology Services will no longer offer Symantec Endpoint Protection for installation on personally-owned computers. Campus network users (Windows) will still be required to have a functional antivirus program installed on their computer. These programs include Norton, Kaspersky, etc. On Windows 8 machines, the standard Windows Defender program is recommended.

Machines that fail either of these tests will be prompted to perform the updates or installation. Once the requirements are met, the user will be asked to enter their username and password. GREGLOGIN.png

Once registered the users see a success page that asks them to reboot their machine.

GREGPSTREG.png

  • hint: rather than rebooting, you can wait one minute and then at the command prompt (run--> cmd) and type ipconfig/release followed by ipconfig/renew.

Problems with registration

No antivirus

Please note: Beginning in the 2014-2015 academic year, Gustavus Technology Services will no longer offer Symantec Endpoint Protection for installation on personally-owned computers. Campus network users (Windows) will still be required to have a functional antivirus program installed on their computer. These programs include Norton, Kaspersky, etc. On Windows 8 machines, the standard Windows Defender program is recommended.

After clicking "continue registration," if the machine doesn't have Symantec Endpoint Protection installed, a web page will load telling them this, and giving directions for the installation. Gustavus Antivirus. If a machine has our antivirus installed, running liveupdate may fix this issue. Note: You must uninstall all other anti-virus programs prior to installing the Symantec Endpoint Protection.

Run windows updates

If the user does not have the current critical windows updates, he/she will be required to run Windows Updates before GReg will allow registration. Instructions about how to get windows updates are given.

User was not redirected to GReg page

First, make sure that the user is plugged into an active port. To check this, ask the user to go to the command (run--> cmd) and type "ipconfig/all." The IP address should be 10.1.*.*. If it is 0.0.0.0, the user likely is not plugged in. Have this user check the cables, jack, and card.

For troubleshooting guide, please see GReg IP address ranges.

The user has antivirus with updated definitions and has run windows updates but still cannot register

Sometimes a user is not able to register even if he/she meets all the requirements. In this case this user should bring his/her computer to us so that we can verify that the user meets the requirements. Most likely, there is a problem with their installation of Windows (i.e. corrupted due to a virus).

Guest registration

Guest Access is used only if the user does not have a Gustavus account. They will connect to the GustieGuest wireless network.

If someone is a guest of Gustavus Adolphus College or are on campus for a summer program or camp and would like access to the Internet, they can register using the form at greg.gac.edu. They will not be able to access Gustavus' network except for the Gustavus website and they will only have access for one week.

The user is asked fill out the following truthfully:

  • Full Name
  • Contact Phone
  • Contact E-Mail
  • Reason for visiting campus
  • If they are a Gustavus Studen (y/n)

Contact us

Please contact the Technology Helpline at 507-933-6111, stop by the Technology Services department in Olin Hall or complete our contact form.