Virus protection

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Please note: Beginning in the 2014-2015 academic year, Gustavus Technology Services will no longer offer Symantec Endpoint Protection for installation on personally-owned computers. Campus network users (Windows) will still be required to have a functional antivirus program installed on their computer. These programs include Norton, Kaspersky, etc. On Windows 8 machines, the standard Windows Defender program is recommended.

Gustavus offers Symantec Endpoint Protection software for use on personal computers. Students connecting to the campus network are required to use this software. If you wish to use your own antivirus, please stop by the Technology Helpline for more information.

To install Symantec Endpoint Protection, you must first uninstall any other virus protection from your computer. Having multiple copies of antivirus software prevents both programs from working. In the Add/Remove Programs Control Panel, select your antivirus program and then select remove or uninstall. You will need to reboot after uninstalling. Note: Users with Symantec Endpoint Protection provided by Gustavus in past years do not need to uninstall.

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Please note: Beginning in the 2014-2015 academic year, Gustavus Technology Services will no longer offer Symantec Endpoint Protection for installation on personally-owned computers. Campus network users (Windows) will still be required to have a functional antivirus program installed on their computer. These programs include Norton, Kaspersky, etc. On Windows 8 machines, the standard Windows Defender program is recommended.

Download Symantec Endpoint Protection

Because uninstalling your virus protection can leave your computer vulnerable, we recommend that you download Symantec Endpoint Protection and download current virus definitions and unplugging your computer from the network before proceeding with the uninstall process. Be sure to select the correct version (32bit vs. 64bit).

Virus definitions

Virus protection is a two part process. The first is installing the Symantec Endpoint Protection software. The second is regularly updating your virus definitions. The virus definitions file tells the software how to identify computer viruses. The Symantec Endpoint product is configured to automatically check for updates from Symantec.

To check your virus definitions date, open the Symantec Endpoint Protection software. From the Start Menu, select Programs -> Symantec Endpoint Protection -> Symantec Endpoint Protection. When the software opens, the virus definition date is in the middle of the screen. Virus definitions more than a week old should be updated.

To update your virus definitions, click the LiveUpdate button or visit Symantec's virus definitions page. Be sure to select either 32-bit or 64-bit based on your computer. When you click on the file to download, select Save to save the file to your computer. Once it is downloaded, double-click the file to update your virus definitions.

Scanning for viruses

You should regularly scan your computer for viruses. To scan with Symantec Endpoint Protection, launch the program. From the Start Menu, select Programs -> Symantec Endpoint Protection -> Symantec Endpoint Protection. When the software opens, click on Scan for Threats. Select Full Scan.

To schedule an automatic scan, select Create Scheduled Scan from the Scan for Threats.

Virus removal

If a virus is found on your computer, Symantec Endpoint Protection may do one of several things to the infected file. It may be placed in Quarantine so it cannot harm your computer, repaired, or left alone. Because removal is different for each virus, search Symantec's Virus Encyclopedia for removal instructions or our Virus removal Pages.

Once you have removed any viruses, you will want to also remove Quarantined files. In the Symantec Endpoint Protection program, select Quarantine from the View menu. Delete any files listed, by clicking on the file and then clicking the delete button below the virus list. Hold the Control Key while clicking to select multiple files.