Virtual Lab

The Gustavus Virtual Lab allows students and employees remote access from their personal machines to a full virtual desktop lab machine. A maximum of 50 users can be concurrently connected to the virtual lab environment.

If you would like to request additional software to be added to the virtual lab environment, please contact the Technology Helpline.

Contents

Using Virtual Lab on your Computer

Before connecting to the virtual lab, you must install the proper client on your machine.

Windows Client

What version do I select?

Right click on Computer and select Properties, compare this screen to the red highlighted area System Type in the image below to determine if you have a 64-bit version of Windows.

Version.jpg

Installing Client

  1. Locate where you saved the client installer and double click on it to start the installer. Viewclient1.jpg
  2. Click Next twice to go through the first two screens. Viewclient2.PNG
  3. Accept the license agreement and select Next. Viewclient3.PNG
  4. Click Next to install the default options. Viewclient4.PNG
  5. Enter virtual-lab.gac.edu for the Default View Connection Server and click Next. Viewclient5.PNG
  6. Leave the default options and click Next. Viewclient6.PNG
  7. Leave the default options and click Next. Viewclient7.PNG
  8. Click Install to begin the client installer. Viewclient8.PNG
  9. Reboot your computer.

Running client to access virtual lab

After installing the client using the instructions above, following the directions below to connect to a virtual lab machine.

  1. Double click on the VMware View Client shortcut on your desktop or in your start menu.
    Viewclient9.PNG
  2. Ensure the Connection Server lists virtual-lab.gac.edu and click Connect.
    Viewclient10.PNG
  3. Enter your e-mail username (w/o @gustavus) and password to connect to the virtual lab environment and click Login.
    Viewclient11.PNG
  4. Select the virtual lab to connect to and click Connect. If a machine is available, you will be connected to a lab machine.
    Viewclient12.PNG
  5. Login to the lab machine as you would any lab machine on campus with your e-mail username and password.

Connecting USB Device

Viewusb.JPG

  1. Connect your USB device
  2. Wait until your device is detected by your computer
  3. On the top of the view Window, select Connect USB Device
  4. Select your USB device from the list

Note: If you device doesn't show up in the list, try a different USB port on your computer. If your device still doesn't show up, your USB device is not supported. The format of your flash drive must be supported by Windows to be readable.

Macintosh Client

You must install the View Client to use virtual lab.

Installing Client

If you don't already have the Remote Desktop Connection client installed, install this before the View Client.

  1. Double click the RDC_2.1.1_ALL.dmg file to mount the installer.
  2. Double click the RDC Installer to start the RDC installer. Macviewclient1.PNG
  3. Click Continue twice and Agree to accept the license agreement. Macviewclient2.PNG
  4. Click Install to install RDC. This may prompt for your computer username and password. Macviewclient3.PNG
  5. Click Close to finish the installer and move on to installing the View Client in the next step.


After installing the Remote Desktop Connection client, install the View client.

  1. Double click the VMware-viewclient.dmg file to mount the client and click Agree to the license agreement. Macviewclient4.PNG
  2. If the VMware View Client folder does not open, double click the VMware View Client icon on your desktop to open it.
    Vmclientmac.png
  3. Drag the VMware View Client application within the folder to your Applications on your Mac.
    Vmclientmac1.png
  4. Drag the VMware View Client installer from your desktop to the trash to unmount it.

Running client to access virtual lab

  1. Open your Applications folder and double click the VMware View Client application to run it.
    Vmclientmac7.PNG
  2. Enter virtual-lab.gac.edu into the server Address field and click Continue
    Vmclientmac3.png
  3. Enter your e-mail username and password to connect to the virtual lab environment.
    Vmclientmac4.png
  4. Select the virtual lab to connect to and click Continue.
    Vmclientmac5.png
  5. This will now login to a virtual lab machine using PCoIP. If your keychain isn't setup, you will be asked to enter your username and password again.
Vmclientmac6.png

Connecting USB Device

  1. Connect and login to the virtual lab
  2. Select the USB icon and click "Start remote desktop USB services"
    1. Vdimacusb.PNG
  3. Connect your USB device
  4. Wait until your device is detected by your computer
  5. Select the USB icon and click your USB drive from the list
    1. Vdimacusbpickdrive.PNG
  6. Open Computer in the virtual lab and open your flash drive

Note: If you device doesn't show up in the list, try a different USB port on your computer. If your device still doesn't show up, your USB device is not supported. The format of your flash drive must be supported by Windows to be readable.

Note: The format of your flash drive must be supported by Windows to be readable.

Linux Client

There is a open source linux view client available on the following page.

Note: Since this is not officially supported by VMware, there is very limited support available for this client.

Printing

The virtual lab client will automatically add the default printer that is installed on your machine to the virtual lab machine. This will become the default printer for the virtual lab machine. Ensure you have a printer installed on your machine and set it as the default printer for it to show up on the virtual lab machine.

Visit the following page for instructions on how to add on-campus printers to your machine: Print locations/adding a printer

Printers can also be manually added your virtual lab computer.

  1. Double click the "Add Gustavus Printer" shortcut on the desktop of the virtual lab computer.
  2. In the Window that opens with the list of available printer, double click the printer you would like to install on the virtual lab computer.

Android/iPad Mobile Devices

In the Market/App Store, download the "VMware View" client to access virtual labs from these mobile devices. Ensure the app is created by VMware.

Troubleshooting

If you are experiencing difficulties connecting, please try the following:

  • If your password is being denied, try to login to Webmail and log back out. This will ensure your password is synced with the remote apps server. After logging into webmail, try to login to the Remote App again.

Additional remote access options

Remote Apps is an alternative to the Virtual lab. Remote Apps offers access to a single application remotely instead of a full virtual desktop.

Using Virtual Lab on Macintosh Lab computers

Windows-logo.png

On lab machines, there is a Windows icon in the dock. Click this, a window will appear to login using your credentials.


Virtuallabdock.jpeg