Technology Information for New Gusties
(Redirected from Technology Information for New Employees)
- 1 Welcome!
- 2 What is GTS?
- 3 What is my Gustavus username?
- 4 How do I change my password or other user settings?
- 5 How do I check my Gustavus e-mail?
- 6 Who do I call for help?
- 7 Additional Information
- 8 Gustavus Employee Information
- 9 Contact us
Gustavus Technology Services (GTS) would like to welcome you to Gustavus! It is our hope that this web page will supply you with the information necessary to answer most of your technology-related questions. Please contact us at 507-933-6111 or email@example.com with any questions or concerns.
What is GTS?
Gustavus Technology Services (GTS) is the primary technology provider on campus. We provide support through the Technology Helpline at 507-933-6111 or firstname.lastname@example.org. GTS consists of Instructional Services, Telecommunications, Administrative Information Systems (AIS), the Technology Helpline and User Services, Core Services, and Web Services. We are located in Olin Hall. The department is under the direction of Bruce Aarsvold.
What is my Gustavus username?
Gustavus uses a standard convention for usernames. First initial followed by the first seven letters of your last name. If duplicates exist, numbers will be added at the end. Harry Potter's username would be hpotter.
This User Account is provided by Gustavus Adolphus College, made available to students, faculty, staff and approved guests of the College to facilitate and enhance their work, teaching, learning, and scholarly research. All Gustavus accounts are governed by the Gustavus Acceptable Use Policy. If you have questions or concerns regarding this, please contact the Technology Helpline.
How do I change my password or other user settings?
The Gustavus User Settings Page (GUS Page) is where you change your password and adjust other User Account settings.
- Click on the yellow user icon button on the Gustavus homepage (upper right hand corner).
- Supply your Gustavus credentials (e-mail username and password).
- Click on your image on the home page (upper right hand corner).
- Select Gustavus User Settings.
Use your GUS Page to set your password, change or input Emergency Contact Information, adjust e-mail settings like forwards and away messages, adjust your profile information and report lost 3 Crowns Cards. You can also supply an alternate email address that will allow you to self reset your Gustavus user account password, if you forget it (Contact information under the Profile section).
Your Gustavus User Account password will work for e-mail, Moodle, computer logins (lab and institutionally owned machines), Department Share Access, Gustavus Google Resources, Gustavus People Search and other web resources. You are required to change your password once a year.
We will never ask you for your password!
And neither should anyone else. Never respond to emails or web pages with your Gustavus username or password. Your Gustavus password should be unique (not used at other sites), contain both letters and numbers and never be shared with anyone.
Beware of Phishing
Phishing is attempting to gain personal or financial information about a user by masquerading as a trustworthy source. Gustavus users have experienced many types of Phishing, including some sent through email. Please note that Gustavus will never ask you via email, phone or any other type of communication to verify your password.
How do I check my Gustavus e-mail?
Your Gustavus e-mail address is email@example.com. You can check your e-mail on the web, your phone or your computer's email client. For more information, please contact the Technology Helpline or see our help pages for e-mail.
Who do I call for help?
Technology support is provided to all members of the Gustavus community through the Technology Helpline, located on the first floor of Olin Hall. The Technology Helpline is a group of student employees led by full-time User Services staff. Helpline employees are trained and dedicated to serving the hardware, software, and networking needs of the campus community. Please contact us with your technology questions or concerns.
- Phone: 507-933-6111
- E-mail: firstname.lastname@example.org
- Wiki Help: gustavus.edu/gts
- Twitter: Follow us @gtshelpline or twitter.com/gtshelpline
- Submit a Request or Check Status: support.gustavus.edu
- Live Support: gustavus.edu/gts click on Live Support
WebAdvisor -- is a web-based system that allows Gustavus students, faculty and staff to access important academic and employment information. WebAdvisor account information will be sent to your Gustavus e-mail account. *Please note that your user name is the same, but your password and its requirements are independent from your e-mail and Colleague passwords.
Gustavus People Search (Gribly)
People Search (Gribly) is a web based directory for Gustavus students, employees and alumni. To search for people, use the search box at the top of any Gustavus page or visit Search (gustavus.edu/search). To edit your profile information, please see edit your Gustavus profile
Historical information and help with Gustavus People Search is available at:Gribly.
All Employee User Accounts include a Department Share (located in home directory) or network storage space. This space is accessible anywhere on campus and is backed up nightly. For more information, please see: Home directory.
Gustavus uses Moodle as its course management system. Gustavus maintains its own Moodle server. Pages are automatically created for all Gustavus courses each term and are available for use by faculty, staff and students. The Gustavus Moodle site is located at http://moodle.gac.edu. Moodle uses your Gustavus User Account credentials. For additional information and help using Moodle, please navigate to https://gustavus.edu/gts/instructionalservices/moodle29.php
Google and Office 365 access
All Gustavus User Accounts also include Google and Office365 access.
Office365 is a cloud based storage and sharing solution with access to Microsoft Office. Please see Office 365 for more information.
Gustavus Daily Announcements (Gustavus-L)
Gustavus-L is an automated campus announcement and event list that pulls items from the College Calendar. It is distributed Monday through Saturday, with Sunday's announcements and events appearing on Saturday. If you would like to subscribe to Gustavus-l please visit https://gustavus.edu/news/gustavusl.php.
GTS News, Information and Tips
You can follow us on Twitter - @gtshelpline or visit http://twitter.com/gtshelpline
Gustavus provides secure cloud-backup storage for Gustavus-owned computers. For more information, please see CrashPlan.
Gustavus users can access Windows lab software (e.g. ArcGIS, Adobe products) from any computer (Macintosh or Windows) using Virtual Lab. Virtual Lab also gives you access to your Department Shares and other network resources.
Gustavus has technology training resources available to all Gustavus staff, administrators, faculty and students. For more information, please visit https://gustavus.edu/gts/instructionalservices/techtraining.php
Spam is unsolicited e-mail. It is often commercial in nature and may contain viruses or other malware. Gustavus offers server-side spam control through a program called SpamAssassin. The spam filtering settings page offers a web-based interface to configure these settings for your e-mail account.
Gustavus Employee Information
How Do I Get Help with my Gustavus Issued Computer?
For information about your Gustavus issued computer, please see: Employee_New_Computer.
Colleague is the ERP (Enterprise Resource Planning) system used by Gustavus. If your position requires Colleague access, (aka Datatel), your supervisor will connect with Dave Maas in the AIS department. Dave will work with your supervisor to give you the proper access to the system required for your position.
Once this process is done Dave will contact you directly with a password that you will use with this system. *Please note that all though your user name is the same, your password and its requirements are independent from your e-mail and WebAdvisor passwords.
Any employee who has a Gustavus issued computer, is eligible to download and install Office365 on personally owned computers. Please see: Office365.