Printing

This article describes the Gustavus printing policies, how to use the Gustavus print accounting system and how to locate and install printers around campus.

Contents

Gustavus print accounting policy

Gustavus has updated their print policy in the Fall of 2010 that tracks and appropriately charges for printing both black and white and color documents on campus.

Students

Students are given 600 "printing units" per academic year at no charge on all college-owned printers. One printing unit is defined as one side of an 8.5" x 11" page on a black and white printer. A single side of an 8.5" x 11" page printed on a color printer counts as 4 units.

Any printing that exceeds the initial 600 units will be charged to the student at a rate of $0.05 per printing unit. This equates to $0.05 per 8.5" x 11" side on a black and white printer, and $0.20 per 8.5" x 11" side on a color printer. See Printing charges for a summary of these charges, along with additional details about large paper (11" x 17") charges.

Duplex Discount

A duplex discount will be given for printing on both sides of one sheet of paper. The discount will be 1 cent off the second side. For example a 2 page document printed on piece of paper will be 9 cents (5 + 4 cents) instead of 10 cents.

Adding money

After using their free printing units, users will need to log in to print.gac.edu and authorize their student account to be billed at the end of the month for the dollar amount they select. For more information see Adding funds to your account.

Carry over units

If any funds are left over on a student account at the end of an academic year, a student will be able to carry over a max of 200 printing units. Printing units cannot be cashed out and will be lost when a student graduates. Carry over and new funds will be calculated in late August to allow printing throughout the summer for Seniors.

Faculty, staff, and departments

Faculty and staff are encouraged to use their departmental printers. Non-departmental printers may be used, but printouts will be charged against departmental accounts. Faculty and staff should not add funds to their account manually. Instead the department will receive a bill at the end of each month for payment.

Student organizations, special groups, etc

In instances where a student organization, teacher's assistant or other special groups need to print on campus they can use a special purpose account instead of charging their own personal accounts. More information can be found at Special purpose account printing

Non-Gustavus users / guests

Non-Gustavus users may print on the public printers in the library. Individuals will need to register a username and password for their account and purchase a prepaid card from the library staff. More information can be found at Guest printing

Printing charges

The following summarizes charges for various printing sizes and types. All charges given are per side.

Paper size Type of printing Charge
8.5" x 11" black and white $0.05 (1 unit)
8.5" x 11" color $0.20 (4 units)
11" x 17" black and white $0.10 (2 units)
11" x 17" color $0.40 (8 units)

Using the print accounting system

Releasing print jobs

After printing documents, you may notice that they are not coming out of the printer. This is because the print job needs to be released in order to print. See the directions below on releasing your print job.

  1. Point your web browser (i.e. Firefox, Safari, etc) to print.gac.edu
  2. Enter your Gustavus email username and password and click Login
  3. On the toolbar on the top of the webpage click Jobs Pending Release
  4. From the list of pending print jobs, locate the job(s) you would like released
  5. Click print next to each job you would like to release. If you would like to cancel your job click the corresponding cancel button
  6. Click Logout on the toolbar at the top of the webpage if you are finished printing documents

Note:If a print job is not released within 20 minutes of being added to the print queue, it will be automatically deleted from the print queue and no charging will occur.

Note: Please make sure you are being charged the correct amount before printing. You may have color turned on when you only need black and white.

Checking your balance

  1. Point your web browser (i.e. Firefox, Safari, etc) to print.gac.edu
  2. Enter your Gustavus email username and password and click Login
  3. On the toolbar on the top of the webpage click on Summary
  4. Your balance will be reflected under the Summary box under Balance

Adding funds to your account (students only)

  1. Point your web browser (i.e. Firefox, Safari, etc) to print.gac.edu
  2. Enter your Gustavus email username and password and click Login
  3. On the toolbar on the top of the webpage click on Add Credit
  4. Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
  5. Click the Add Value button to complete the transaction
  6. If successful you should see a confirmation on the top of your screen

Adding funds to your account (students, guests & special purpose accounts)

  1. Purchase a $1 or $5 prepaid printing card from the library circulation desk or Gustavus Technology Services
  2. Point your web browser (i.e. Firefox, Safari, etc) to print.gac.edu
  3. Enter your guest username and password and click Login
  4. Click Redeem Card in the toolbar on the top left
  5. Enter the pin found on the prepaid printing card and click Redeem Card
  6. By clicking the Summary tab on the toolbar at the top of the page you should see your new balance reflected
  7. Once confirming the funds were added to your account, the card can be disposed of

Requesting a refund

  1. Point your web browser (i.e. Firefox, Safari, etc) to print.gac.edu
  2. Enter your username and password and click Login
  3. On the toolbar on the top of the webpage click on Transaction History
  4. Locate the job you would like to request a refund for and click the Request refund link next to that specific print job
  5. Fill out the reason why you feel you should have a refund and click Submit
  6. A Technology Helpline staff member will contact you regarding your refund request

Print locations/adding a printer

Residence halls

Gustavus Technology Services offers students the option of printing to the black and white printers in the residence hall's computer labs.

GTS fully supports the printers in these labs. If a printer is low on toner, paper, or having issues, simply call the Technology Helpline (507-933-6111) for assistance.

Users can print to the residence hall printers from the residence hall computers or they can install the printer on their own personal computer.

Use the following instructions to install a residence hall printer on your computer:

Academic computer labs

Gustavus Technology Services offers students the option of printing to the black and white and color printers in the computer labs of academic buildings and the library. For a list of these printers see the list of GTS supported printers in academic buildings

Color and large format printing are available at some cost. When printing in the academic labs, your print jobs will first reach a print release station that will track your print usage. Go to print.gac.edu to release your print job. For more information on the releasing your print jobs see releasing your print jobs above.

GTS fully supports the printers in these labs. If a printer is low on toner, paper, or having issues, simply call the Technology Helpline (507-933-6111) for assistance.

Users can print to an academic lab printer from the computers in that lab or they can install the printer on their own computer.

Use the following instructions to install an academic lab printer on your computer:

Printing accounting FAQ / Troubleshooting

If you are having problems or have questions, take a look at our frequently asked questions and troubleshooting information here.

See also