MacOS crashplan restore

Step Four: Data Restoration

As usual, the data transfer is the trickiest part of a Cascade. Follow these steps carefully.

  1. Reset the users domain password if this has not been done yet.
  2. While logged in as the user, open and sign into CrashPlan as the user.
  3. Choose ‘Replace Existing’, click Start, Choose the previous computer's backup, click continue, click transfer files.
  4. You will now be prompted to select which files to restore. In many, but not all, cases you will select the users Home folder located in Macintosh HD → Users → <username>. Then click Get Files.
  5. If the username in step 4 does not match the Account name that you created in step one ask a Dutyperson for help. If it matches, continue to the next step.
  6. You will now be asked what to do with the files you’ve selected.
  7. Save files to: Original Location
  8. If File Exists: Overwrite
  9. Permissions: Current
  10. Click Go
  11. Click Continue
  12. This next screen will continue to download their data. Depending on how much data they have, the restore could take 1-2 days or more.
  13. Go to System Preferences, go to Energy Saver, and choose never, click ok.
  14. Click on the CrashPlan icon, then click on the gear icon, select Preferences, then Usage, then change the CPU percentage to 80 from 20.
  15. The CrashPlan app may log you out, however the data is still downloading.
  16. When checking to see if your restore is complete, if you are unable to log in as the user, exit out of CrashPlan, re-open it, and log in.
  17. Once the data downloads and says complete, click next.
  18. Then click "Continue." You should then sign back in as the user and click "Finish."
  19. Reverse the changes you made in Energy Saver and to the CPU percentage.
  20. Verify the users data in Finder. Also ensure that, if they use MacMail, make sure that everything looks correct, especially with regards to local and server based mail.