GusMail

Gusmail-logo.png

GusMail is the Gustavus branded G Suite for Education email interface (GMail). GusMail has replaced the legacy Gustavus email system.

Contents

GusMail Training

Now that you have migrated to GusMail, you will want to learn how to use the new mail interface. We offer face-to-face classes or online options:

GusMail FAQ

General Google Mail Help

For help with Google Mail, as GusMail is a version of Google Mail, please see the Gustavus pages on Google_Mail or Google's Help Page. Additionally, there is a series of modules dedicated to GMail training at Hoonuit

Can I access my GusMail through a 3rd party mail client like Thunderbird, Apple Mail, Windows Phone app, Mail app, or Outlook?

No. We do not support using a 3rd party mail clients with GusMail. The GusMail interface offers several advantages such as its flexibility, fast searching, spam filtering, unified interface on any computer, integration with the Google application suite, and powerful filtering options. We recommend using the web interface (gusmail.gustavus.edu) or the Gmail app.

Configuring Mobile Devices for GusMail

Instructions are available on the Technology Services website.

Will I be able to keep my GusMail account after my employment at Gustavus?

Typically email access ends after employment ends.

Will I be able to keep my Gustavus email after graduation?

Yes. If you are a GusMail user, nothing will change. You will continue you to use the same e-mail interface as an alumnus.

Will I be able to search Gustavus contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the Gustavus faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the Gustavus Webmail. You can find your Gustavus contacts file in your GusMail inbox after migrating to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.” https://support.google.com/a/answer/139019?hl=en

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." G Suite and their supporting data centers are held to the highest auditing and certification standards available (https://www.google.com/edu/trust/). Google is also a signatory of the Student Privacy Pledge (http://studentprivacypledge.org/).

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Mail Chimp can be used with GusMail for a mail merge.


GusMail Migration FAQ

If I have my Gustavus e-mail forwarded to a personal account, will this break my current forwarding?

Yes, forwarding is not possible for employee GusMail accounts.

Will I be able to search Gustavus contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the Gustavus faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the Gustavus Webmail. You can find your Gustavus contacts file in your GusMail inbox after migrating to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.” https://support.google.com/a/answer/139019?hl=en

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." Google Apps and their supporting data centers are held to the highest auditing and certification standards available (https://www.google.com/edu/trust/). Google is also a signatory of the Student Privacy Pledge (http://studentprivacypledge.org/).

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

What will be the most noticeable changes?

GusMail has a significantly different user interface than our current Horde Webmail. Desktop mail clients will not function. All IMAP clients such as Outlook, Thunderbird and Apple Mail are not supported on GusMail. We recommend using the web interface exclusively. On mobile devices, we recommend the Gmail App.

GusMail supports sending a maximum message size of 25MB, but files of up to 5TB can be connected via Google Drive. Our current system has a limit of 50MB. GusMail will provide unlimited e-mail storage space, eliminating the current 500MB limit.

Will I be able to keep my Gustavus email after graduation?

Yes. If you are a GusMail user, nothing will change.

Will my Webmail contacts transfer?

Your Gustavus Webmail contacts will be archived and will be available to you in your home directory to you as a CSV (comma separated values) file that is easily imported into your GusMail contacts. For more information on importing your contacts, please see Google Contacts.

How does Trash and SPAM function different on GusMail?

Mail is deleted permanently from the GusMail trash and SPAM folder after 30 days. We recommend archiving messages instead of deleting messages in GusMail. We recommend checking your Spam folder and double checking that GusMail isn't marking wanted messages as Spam.

Where are my deleted messages/trash folder after migration?

Due to GusMail's trash mailbox behavior and not accepting emails (during the Migration process) in your Trash folder over 30 days old, we have combined your Deleted Messages, Trash, and Deleted Items folders into one folder named GustavusTrash in the GusMail interface. If you would like your mail to migrate as quickly as possible, please empty any trash or spam folders.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

Is GusMail available offline

Yes. Please visit Use Gusmail offline for more information.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Mail Chimp can be used with GusMail for a mail merge.

Is DUO two-factor authentication required for GusMail users

Yes, DUO two-factor authentication is required for GusMail users. To learn more or enroll in DUO two-factor, please visit: Duo Two-factor authentication

How do I configure the default mailto client to use GusMail for email links found in my browser?

Chrome

  1. Login to Gusmail
  2. Click on the icon in the upper right of the address bar Chromemailto.PNG
  3. Select Allow Chromemailto2.PNG

Firefox

  1. Open Firefox Preferences
  2. Open Applications
  3. In the search box enter mailto
  4. Change the Action to Gmail

Contact us

If you have any questions or concerns regarding this or the migration process, please contact gusmail@gustavus.edu

See also