GusMail

Gusmail-logo.png

GusMail is the Gustavus branded G Suite for Education email interface. This will replace the legacy Webmail system. If you have migrated your e-mail to GusMail, please visit http://gusmail.gustavus.edu.

Contents

Why should I migrate to GusMail?

GusMail has several benefits over the legacy Gustavus email system. Listed below are just a few of them.

  • No more email quotas (unlimited email storage space)
  • Easy integration with GSuite: Gustavus Google Calendar, Drive, Docs, Sheets etc.
  • Uninterrupted access to your Gustavus email after graduation (viewing old mail, checking new mail, and sending new mail)
  • Quick and accurate email search
  • Powerful email management with GusMail filters
  • Supports Duo Two-factor authentication
  • Advanced anti-phishing and malware capabilities
    • Protect against encrypted attachments from untrusted senders
    • Protect against attachments with scripts from untrusted senders
    • Identify links behind shortened URLs
    • Scan linked images
    • Show warning prompt for any click on links to untrusted domains
    • Protect against domain spoofing based on similar domain names
    • Protect against spoofing of employee names
    • Protect against inbound emails spoofing your domain

How do I migrate to GusMail?

Learn more about how to migrate to GusMail by visiting the following link. Migrating_to_GusMail_(Powered_by_Google)

GusMail FAQ

Google Mail Help

For help with Google Mail, please see the Gustavus pages on Google_Mail or Google's Help Page

Can I access my GusMail through a 3rd party mail client like Thunderbird, Apple Mail, Windows Phone app, Mail app, or Outlook?

We do not support using a 3rd party mail clients with GusMail. The GusMail interface offers several advantages such as its flexibility, fast searching, unified interface on any computer, integration with the Google application suite, and powerful filtering options. We recommend using the web interface (gusmail.gustavus.edu) or the Gmail app.

Configuring Mobile Devices for GusMail

Instructions are available on the Technology Services website.

Will I be able to keep my GusMail account after my employment at Gustavus?

Typically email access ends after employment ends.

Will I be able to keep my Gustavus email after graduation?

Yes, nothing will change. You will continue you to use the same e-mail interface as an alumnus.

Will I be able to search Gustavus contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the Gustavus faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the Gustavus Webmail. You can find your Gustavus contacts file in your GusMail inbox after migrating to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.” https://support.google.com/a/answer/139019?hl=en

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." G Suite and their supporting data centers are held to the highest auditing and certification standards available (https://www.google.com/edu/trust/). Google is also a signatory of the Student Privacy Pledge (http://studentprivacypledge.org/).

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Mozilla Thunderbird can be used with GusMail for a mail merge.


GusMail Migration FAQ

Will my Gustavus e-mail address change?

No, your e-mail address will remain the same.

How do I move my e-mail to GusMail hosted by Google?

We have a migration webpage that users can visit to start the process.

If I have my Gustavus e-mail forwarded to a personal account, will this break my current forwarding?

Yes, you will need to set up the forwarding again. Please see our Google Mail page on forwarding your Gustavus mail (GusMail) to another account. Any messages you did have in your Gustavus account will transfer to GusMail. If you set up forwarding right away, those messages that are in your Gustavus account will transfer to your forwarded account.

What will happen to my folders when I migrate to GusMail?

The folders will be migrated to GusMail as they exist in webmail.

Reserved labels(folders) are prefixed with an underscore to ensure proper nesting in the Gmail web interface. For example, a folder named "Inbox/Receipts" is migrated as "_Inbox/Receipts."

Will I need to reconfigure my phone/tablet after migration?

Yes. Instructions are available on the Technology Services website.

Will I be able to search Gustavus contacts when composing a new message?

Yes. When composing a new message, start typing the name of the user you would like to send an email. It will autocomplete the Gustavus faculty, staff, or student. You will need to import your contacts to include other email addresses you had in the Gustavus Webmail. You can find your Gustavus contacts file in your GusMail inbox after migrating to GusMail.

How long until faculty/employees are moved to GusMail?

As of January 2017 the default for new employees will be GusMail. Current Gustavus employees who are interested in migrating their Gustavus Email to GusMail can contact the Technology Helpline with a request to migrate.

If I am both an employee and a student of Gustavus, will my e-mail be migrated?

Yes, you can request to have your mail migrated to GusMail.

Does Google read my e-mail?

Google states “G Suite for Education services do not collect or use student data for advertising purposes or create ads profiles.” https://support.google.com/a/answer/139019?hl=en

G Suite for Education does comply with FERPA, and they clearly state that "G Suite for Education users own their data, not Google." Google Apps and their supporting data centers are held to the highest auditing and certification standards available (https://www.google.com/edu/trust/). Google is also a signatory of the Student Privacy Pledge (http://studentprivacypledge.org/).

Do I still have to change my password annually?

Yes, this change will not affect the current password change policy.

What will be the most noticeable changes?

GusMail has a significantly different user interface than our current Horde Webmail. Desktop mail clients will not function. All IMAP clients such as Outlook, Thunderbird and Apple Mail are not supported on GusMail. We recommend using the web interface exclusively. On mobile devices, we recommend the Gmail App.

GusMail supports sending a maximum message size of 25MB, but files of up to 5TB can be connected via Google Drive. Our current system has a limit of 50MB. GusMail will provide unlimited e-mail storage space, eliminating the current 500MB limit.

Will I be able to keep my Gustavus email after graduation?

Yes, nothing will change. You will continue you to use the same e-mail interface as an alumnus.

Will my Webmail contacts transfer?

Your Gustavus Webmail contacts will be archived and sent to you as an CSV (comma separated values) file that is easily imported into your GusMail contacts. For more information on importing your contacts, please see Google Contacts.

How does Trash and SPAM function different on GusMail?

Mail is deleted permanently from the GusMail trash and SPAM folder after 30 days. We recommend archiving messages instead of deleting messages in GusMail. We recommend checking your Spam folder and double checking that GusMail isn't marking wanted messages as Spam.

Where are my deleted messages/trash folder after migration?

Due to GusMail's trash mailbox behavior and not accepting emails (during the Migration process) in your Trash folder over 30 days old, we have combined your Deleted Messages, Trash, and Deleted Items folders into one folder named GustavusTrash in the GusMail interface. If you would like your mail to migrate as quickly as possible, please empty any trash or spam folders.

Before starting the migration, should I purge messages that have been marked for deletion?

If messages marked for deletion are not purged before migration is started, they will be migrated and show up as read messages.

When I send an email to an alias list that I am a part of, I did not receive the email in my inbox. Does that mean the email did not send?

No, the email sent but with the new GusMail system you no longer will receive the email you sent to an alias in your inbox but it will be shown in your sent mail. If you would like to receive the email in your inbox you can click on BBC or CC in the top right hand corner and put in your email.

If I migrate to GusMail, can I still log in on the Gustavus student page?

Yes, our system will recognize if you are a GusMail user and direct you to the right mail system.

Is GusMail available offline

Yes. Please visit Use Gusmail offline for more information.

Can I run a mail merge using the GusMail web interface?

By default this option is not available in the web interface. Mozilla Thunderbird can be used with GusMail for a mail merge.

Is two-factor authentication available for GusMail users

Yes. Two-factor authentication is available for all employees with or without GusMail. To learn more or enroll in two-factor, please visit:

Duo Two-factor authentication

How do I configure the default mailto client to use GusMail for email links found in my browser?

Chrome

  1. Login to Gusmail
  2. Click on the icon in the upper right of the address bar Chromemailto.PNG
  3. Select Allow Chromemailto2.PNG

Firefox

  1. Open Firefox Preferences
  2. Open Applications
  3. In the search box enter mailto
  4. Change the Action to Gmail

News

November 17th, 2017

96% of Gustavus students are using GusMail

May, 2017

GusMail migration is available to all employees.

January, 2017

Gustavus Technology Services is pleased to announce that in an effort to further the College’s adoption of G Suite for Education, the default mail system for all new employees will be GusMail (G Suite for Education Email).

July, 2016

Over 3,000 current GusMail users.

October, 2015

Over 2,000 current GusMail users.

August, 2015

1,600 current GusMail users.

June, 2015

All First Year Students activating accounts will be GusMail users automatically.

May 28, 2015

We have found and resolved some technical issues with the process students have been using to move to GusMail. Migrations that were started between May 26 and 28 were delayed. All users who attempted to move to GusMail during this time are now in process.

May 15, 2015

572 GusMail users

May 5, 2015

406 GusMail users

April 30, 2015

357 GusMail users

April 15, 2015

All current students eligible to migrate to GusMail.

April 1, 2015

E-mail sent to students formally announcing GusMail.

March 20, 2015

For students who wish to opt-in early to the GusMail e-mail migration, please watch for additional announcements before the end of Spring semester.

March 16, 2015

GusMail announced to the Gustavus Student Senate by the Student Senate Technology Committee.

Contact us

If you have any questions or concerns regarding this or the migration process, please contact gusmail@gustavus.edu

See also