Employee New Computer

What's New!

Current OS

We are currently deploying Windows 8 x64 on Windows laptops and desktop computers. We are deploying OSX 10.10 (Yosemite) on Apple laptops and desktops.

Who do I call for help?

Technology support is provided to all members of the Gustavus community through the Technology Helpline, located on the first floor of Olin Hall. The Technology Helpline is a group of student employees led by full-time User Services staff. Helpline employees are trained and dedicated to serving the hardware, software, and networking needs of the campus community. Please contact us with your technology questions or concerns.

Frequently Used Applications

For a full list of software used, please see Software.

Backup Drives

Back up drives are being provided with all new computers. Windows desktop computers will have a secondary drive installed in the tower. Laptops and Apple desktops will have an external backup drive accompanying the computer. If you are upgrading your laptop, you will continue using your current backup drive.

Every effort will be made to set up the initial back up, please note - it is the user's responsibility to make sure your data is being backed up. If you have any questions regarding your backup please contact the Technology Helpline at 507-933-6111.

Frequently Used Gustavus Websites

Information for New Employees


Gustavus Technology Services (GTS) would like to welcome you to Gustavus!

Please See

Technology Information for New Gusties

New Computer

Generally new employees are issued a new software setup specifically for you. Occasionally a department will request files to be transferred to the computer from a previous user to help with work history.

Information for Current Employees


Your computer’s hard drive has been backed up and will be stored on our secure backup server for two months. We have also physically removed your old hard drive, and will keep it for two months. Your data has been migrated to your new machine. Please notify us within two months if you are missing data. All hard drives are securely erased after two months.


You may need to re-install specialized and unique software that is not part of our standard software set.

Windows users can check Software Center for available programs.

Macintosh users can check Managed Software Update for available programs.

Additional Information

Good Computing Habits


Make all accounts on your computer are password protected. Make them complicated by mixing letters, numbers, and symbols. Please see http://gustavus.edu/gts/Password

Backing Up Data

Please be aware of the backup that we have setup on your office computer, if you experience any problems or see any errors, please contact the Technology Helpline (507-933-6111 or helpline@gustavus.edu).

Beware of Phishing

Phishing is attempting to gain personal or financial information about a user by masquerading as a trustworthy source. Gustavus users have experienced many types of Phishing, including some sent through email. Please note that Gustavus will never ask you via email, phone or any other type of communication to verify your password.


Spam is unsolicited e-mail. It is often commercial in nature and may contain viruses or other malware. Gustavus offers server-side spam control through a program called SpamAssassin. The spam filtering settings page offers a web-based interface to configure these settings for your e-mail account.


Don’t open attachments without knowing what the file is, even from people who you know.