Employee New Computer
Gustavus Technology Services (GTS) would like to welcome you to Gustavus! It is our hope that this web page will supply you with the information necessary to answer most of your technology-related questions.
What is GTS?
Gustavus Technology Services (GTS) is the one-stop shop for any technology need you may have while you are at Gustavus. GTS consists of Instructional Services, Telecommunications, Administrative Information Systems (AIS), the Technology Helpline and User Services, Core Services, and Web Services. With the exception of AIS, we are located in Olin Hall. The department is under the direction of Bruce Aarsvold. All technology related questions should be called in to the Technology Helpline (507-933-6111) or e-mailed to firstname.lastname@example.org.
What is my Gustavus username?
Gustavus uses a standard naming convention for all usernames. First initial and the first seven letters of your last name. If it duplicates an existing username, you will have numbers at the end.
Checking my e-mail
Every Gustavus account has the ability to use the Gustavus e-mail system. Your e-mail address is email@example.com. You can check your e-mail on the web, your phone, your computer's email client, etc. For more information, please contact the Technology Helpline.
Gustavus has four passwords that you will use daily.
- E-mail/Computer Login – This password will also be used for your Home Directory, Moodle, Gustavus Google Calendar, and Gribly.
- WebAdvisor – WebAdvisor initially will give you a random password, but you are able to make it the same as your e-mail password. It will not change when you change your e-mail password.
- Voicemail – Your voicemail password will only be used to retrieve voicemails. The password will need to change every so often. You will be prompted to change it when the time comes.
Who do I call for help?
GTS provides support to the members of the Gustavus community through the Technology Helpline, located on the first floor of Olin Hall. The Technology Helpline is a group of student workers led by full-time User Services staff members, who are specially trained and dedicated to the serving the hardware, software, and networking needs of the campus community. If you have questions or concerns, please contact us at firstname.lastname@example.org , 507-933-6111, or browse the website and submit a problem ticket at http://gustavus.edu/GTS. Please be aware of the Technology Helpline's supported and unsupported services.
Your computer’s hard drive has been completely backed up and will be stored on our secure backup server for six months. We have also physically removed your old hard drive, and will keep it for two months to ensure all of your data from your previous hard drive was transferred to your new/refreshed computer. Please make sure all of your data was transferred within these two months.
If you had unique software installed, please double checked that it was reinstalled. If not, please contact us.
You can check our Windows Software Center for available programs you can self install.
Frequently Used Applications
- E-mail - Thunderbird (Windows) and Mail.app (OSX)
- Web Browser - Internet Explorer 10 and Firefox (Windows) and Safari and Firefox (OSX)
- Productivity Suite - Microsoft Office 2010 (Windows) and Microsoft Office 2011 and iWork (OSX)
- Adobe - Adobe CS6 Suite (Windows/OSX)
For a full list of software used, please see Software.
With all new computers delivered, GTS is providing backup drives. Windows desktop computers will have a secondary drive installed in the tower, while laptops and Apple desktops will have an external backup drive accompanying the computer.
Frequently used websites
- Technology Services website - Main GTS website
- Gustavus Search - Online Directory
- Account Applications - Manage online settings
- Webadvisor - Pay information, class rosters, etc.
- Moodle - Content Management System
- Google Calendar - Calendar Program
- Edit your Gustavus Profile
Gustavus Daily Announcements
Gustavus sends out nightly an email to all Gustavus members that are interested in receiving the daily calendar of event for campus. This is an optional subscription. If you would like to subscribe to Gustavus-l to receive daily event emails please visit https://gustavus.edu/news/gustavusl.php to subscribe.
Every user account includes a network storage space. This space is accessible anywhere on campus and is backed up nightly. Each employee is provided with 2GB of storage space. If you need more space, please contact the Technology Helpline. For more information, please see Home_directory.
Gustavus users have the ability to use Windows lab software (e.g. ArcGIS, Adobe products,) off campus using any personal computer they have access to via the Virtual Lab. This also gives you access to your home directory contents or other network data.
Gustavus Adolphus now has an on-line training resource available to all Gustavus Staff/Administrators/Facutly or Students. Please vist the following website for more information: https://gustavus.edu/gts/Lynda.
Each employee who has a Gustavus owned computer in their office, is eligible to install Microsoft Office on their personal computer at a deep discount. Please visit the following website for more information: https://gustavus.edu/gts/Hup
Good computing habits
Backing up data
Please be aware of the backup that we have setup on your office computer, if you experience any problems or see any errors, please contact us ASAP.
Please be aware that GTS will never ask you for your password. If you receive a lot of SPAM, please adjust your SPAM settings
Don’t automatically open attachments without knowing what the file is, even from people who you know.
Make all accounts on your computer password protected. Make them complicated by mixing letters, numbers, and symbols. Please see http://gustavus.edu/gts/Password