Employee - Existing

Existing Faculty/Staff/Student Desktop Cascade

Cascade Checklist

Checklist created to help with the cascade process.

• Checklist for Macintosh Cascade

Backup Users Data

1. Plug the computer into the network.
2. Make sure your machine is in GReg and named properly.
3. Boot the computer while holding the N Key. This will boot the computer off the network If using the N does not work use keys Option + N.
4. The DeployStudio screen will load.
5. Enter your Gustavus username and password and click login.
6. Select the Create Backup option from the menu.
7. Press the play button.
8. Select the drive to be backed up in the upper left corner (i.e. Macintosh HD).
9. Give the backup image a name as follows username_MMDDYY. This can easily be accomplished by just replacing the first part of the automatic name before the first underscore.
10. Click the play button again to start the process. This can take a substantial amount of time depending on the amount of data.
11. Machine will reboot when finished.

Verify Backup

1. Backups will not show up in Apple_Backups until the day after the backup completes.
2. Go to another mac and select Connect to Server from the Go menu.
3. Connect to afp://ispace.gac.edu with your Gustavus username and password.
4. Open Apple_Backups and locate your newly created disk image and double click it to mount it on the desktop. If the image mounts and you can see data inside of it, the process has completed successfully.

Remove Old Hard Drive (if possible)

1. Pull the old hard drive out the machine and replace with a new drive.
2. When putting a pulled drive into storage, take a sticker and fill in the required information (Name of owner, date, ticket number, and disk size, etc.)
3. If there are no stickers left, print more out. The template is on Phoebe in the “HD storage” folder.
4. Place the sticker on the front side of the drive (directly opposite the side with the connectors) and place it in the appropriate cabinet. Cabinets are arranged by date added.

Image New Hard Drive

1. Plug the computer into the Network.
2. Make sure your machine is in GReg and named properly.
3. Boot the computer while holding the N key. This will boot the computer off the network If using the N key does not work use keys Option + N.
4. The DeployStudio screen will load.
5. Enter your Gustavus username and password and click login.
6. Select the desired computer image from the list of images (i.e. ElCapitan_Munki2Emp).
7. Press the play button.
8. Machine will reboot when finished.

• Note if this is a brand new hard drive it will need to be formatted first. See Preparing a New Hard Drive

Migrate Data & Setup Environment

1. Boot the computer from its newly imaged drive.
2. Login with the username: admin and the 2015-2016 image password.
3. Navigate to Go/Computer/Macintosh HD/Library/Management/Apps/GACAssistant3 and open GACAssistant3 or use the link on the Desktop of the admin account.
4. Follow the wiki article Restricted:GACAssistant to create a new user, transfer data, install printers, install software updates, install extra software and setup Time Machine.

Data Transfer

1. Go to Go --> Connect to Server and type in afp://ispace.gac.edu using your Gustavus username and password to login.
2. Open Apple_Backups and double click on the .dmg you'd like to transfer data from. This will open a new Finder window which can be closed.
3. Use the Transfer Data tool in GACAssistant3 to transfer the users data.
   1. select Macintosh HD (from the Finder Sidebar) -> Users -> "userfolder" -> open
4. After the data transfer is done don't forget to click the 'Initialize User' button to finish the account creation process.
5. Verify their data transferred by logging into their account and checking the Desktop, Documents, and other folders for transferred files. Also, open their web browsers and email to verify browsing history and emails have transferred.

Configure Crashplan Backup

1. Login as the domain user you setup on the computer.
2. Open the Managed Software Center.
3. Install Crashplan.
4. After the install completes, open Code42 Crashplan.
5. Login as the end user to make sure the backup is running and has their hard drive selected.
6. If this is replacing an old computer that had crashplan, click the Replace Device option at the top of the screen to select the computer this is replacing. This is also available under the Tools menu. Be sure to select the correct computer!

Note: The end user must be listed as an employee in datatel for Crashplan access.

Tutorial

Customize (replace the bold italic placeholders) and print a tutorial letter for each user using the tutorial template found below.

• Welcome Apple Letter for New Employees
• Tutorial Letter for Reimaged Apple Computers

Go through this letter with the user or leave it for them if they are not there.