Employee Expectations

 

 

The following are firm rules that are intended to clearly convey to you the library's expectations for your work.  Your annual performance review is based largely on these criteria:

 

1.                  Absence without prior approval is not allowed  (exceptions: sudden illness or injury, bad driving weather. You must arrange for your own substitute. If you are unsuccessful in finding a substitute, it is expected that you will cancel your other plans.

 

2.                  You are expected to attend regularly scheduled department meetings.

 

3.                  You are expected to work through all regularly assigned work shifts before and immediately after holidays, breaks, vacations, and finals.

 

4.                  Violence in the workplace cannot be tolerated.  Any such act committed by student staff while working is considered grounds for immediate termination.

 

5.                  Courteous behavior is expected at all times.  Always address patrons and coworkers in a civil fashion.  Bring unresolved disagreements to a supervisor immediately.

 

6.                  Limited study at the Circulation Desk is permitted only when all other work is completed.  Please keep book bags and study materials off of counters and out of public sight.  Hang up your coats in the area provided.

 

7.                  Socializing with friends or working with a study group should never be a planned activity while you are working.  Please encourage friends who want to chat while you are working to contact you at a later time. 

 

8.                  You should not make or receive personal phone calls during your work shift, except in the case of an emergency or with permission.

 

9.                  Appropriate appearance is important in the public area of the library. Dress in clean, whole garments.  Keep your shoes on at all times. Do not lounge on counter tops or put your feet up on desks or furniture.

 

10.             Food and portable music devices are not permitted at the Circulation Services counters.  Your beverages must be in covered containers.